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Westside Lexus - Service Center

Houston, TX

4.7
1,441 Reviews

1,441 Reviews of Westside Lexus - Service Center

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November 17, 2015

Found a problem, provided a loaner, repair done as promised Best service I have ever received from a dealership. Always ready, waiting room comfy & clean, loaner car was same year and model as my own. Repair More

by wj7708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Nelson in Sales, Chase Clements in service shop
November 17, 2015

Service Dave Haas at Westside gives excellent service! He is 5 Star! I would not do business with any other service representative. I have worked with him f More

by Cinnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Haas. Jeffery Byers, Dave Haas
November 16, 2015

changed my battery I highly recommend Mr. Andrew Tran as an excellent service consultant! He is very knowledge and kindly. He answers and explains all my questions cle More

by tllexus
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Andrew Tran
July 28, 2015

Schduled Service I love that I can look at a screen to track my cars progress, and that they give clear and precise expectations for time, and what will be done . More

by Penn404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tran, Andrew
July 13, 2015

Regular service visit Andrew Nagler is an excellent service rep for Westide Lexus. He has been my rep for some time and is familiar with both my Lexus cars. He is experie More

by Barbara O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
July 10, 2015

As always great service. I contacted Lexus and requested to bring my car in for a recall repair, oil change and new inspection sticker. Billy promptly set me up with an appo More

by Trace100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas and Billy. Sorry I don't recall his last name
July 07, 2015

30K check-up Very speedy check-in and check-out at time of pick up. Very courteous and professional staff. Always glad to get my car back all shiny and clean, too! More

by LexusGreg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Haas
July 06, 2015

excellent Excellent service. They had a spare car that I used for foing to my work. My daughter left her cell and they call us to give it back. More

by josegrodriguez53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
July 06, 2015

the repair on the rear door I have never had any problems with Lexus Westside repair work. Exceptional quality workmanship. Completed the work in less time than originally quoted More

by txchaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Hernandez
July 06, 2015

Excellent service Services received by Westside Lexus has always been first class. Services provided by your Andrew Nagler are more than excellent. We have used Westsid More

by glb0524
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
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