Westside Lexus - Service Center

Always perfect. This is the best service department in Houston. On time, name recognition on the board, courteous staff, clean waiting area and rest rooms and servic This is the best service department in Houston. On time, name recognition on the board, courteous staff, clean waiting area and rest rooms and service always performed in the time promised. More

Very Consistant and Very Good Very good service and detailed reports. Always helpful with my wife when she brings the car in even though she is not very good with service work they Very good service and detailed reports. Always helpful with my wife when she brings the car in even though she is not very good with service work they treat her very respectfully. More

Best car service in town!!!!! Lexus service department works to ensure that all customers are pleased and that no time is wasted!!! I didn't have an appointment but, they worked t Lexus service department works to ensure that all customers are pleased and that no time is wasted!!! I didn't have an appointment but, they worked to make sure I was serviced promptly. More

Great service at Westside Lexus! I have the best service adviser - Fred Hernandez! Any question, any problem, he is a solution finder! Nine years of peace of mind! Can only THANK Y I have the best service adviser - Fred Hernandez! Any question, any problem, he is a solution finder! Nine years of peace of mind! Can only THANK YOU! More

Excellent Service from "Josh Guerra" Excellent service from Josh Guerra, always attending my calls and helping me when something is wrong with my car. Very nice waiting area. I love Lexu Excellent service from Josh Guerra, always attending my calls and helping me when something is wrong with my car. Very nice waiting area. I love Lexus! More

Service Visit Very professional service from the time you drive in, until you leave. Facilities are clean and comfortable. Since the service was expected to last Very professional service from the time you drive in, until you leave. Facilities are clean and comfortable. Since the service was expected to last several hours, I was loaned a vehicle for the time. Was kept informed of the status of the service, and the original estimate for time required for the service was within 5 minutes of the time it took to complete the work (5 minutes less than estimated). More

Jacob I had only planned to wait for my vehicle until Jacob informed me that the service would take about five hours. No problem as he had a loaner vehicle I had only planned to wait for my vehicle until Jacob informed me that the service would take about five hours. No problem as he had a loaner vehicle waiting for me. I was very pleased with the service visit for the 90,000 service. More

Excellence From sales to service Westside Lexus does not disappoint. I'll definitely buy another car from them! I loved my purchase experience with Jeff Marg From sales to service Westside Lexus does not disappoint. I'll definitely buy another car from them! I loved my purchase experience with Jeff Margolas. Service has always been excellent. Josh Garrett and More

Great client Attention Andrew was responsive, accommodating and always helpful. He makes the process easy. His follow-up and manner of communication are exceptional and frie Andrew was responsive, accommodating and always helpful. He makes the process easy. His follow-up and manner of communication are exceptional and friendly. I would recommend him to anyone for help. More

SC Service for Recall on Airbag Andrew found there was an replacement airbag in stock and scheduled the work right away. Since I was also getting the Nav system upgraded and the sam Andrew found there was an replacement airbag in stock and scheduled the work right away. Since I was also getting the Nav system upgraded and the same type of labor was involved I received a discount on the work I had to pay for. Pleasant surprise. I have 2 Lexus cars and Andrew has been my service advisor for several years. He knows/remembers me and is great to work with. More