Westside Lexus - Service Center

Great client Attention Andrew was responsive, accommodating and always helpful. He makes the process easy. His follow-up and manner of communication are exceptional and frie Andrew was responsive, accommodating and always helpful. He makes the process easy. His follow-up and manner of communication are exceptional and friendly. I would recommend him to anyone for help. More

SC Service for Recall on Airbag Andrew found there was an replacement airbag in stock and scheduled the work right away. Since I was also getting the Nav system upgraded and the sam Andrew found there was an replacement airbag in stock and scheduled the work right away. Since I was also getting the Nav system upgraded and the same type of labor was involved I received a discount on the work I had to pay for. Pleasant surprise. I have 2 Lexus cars and Andrew has been my service advisor for several years. He knows/remembers me and is great to work with. More

Routine Service Very professional Service Department. The pick up and delivery process is outstanding. Charles was excellent . He discovered a bad strut and repla Very professional Service Department. The pick up and delivery process is outstanding. Charles was excellent . He discovered a bad strut and replaced it immediately. Saved me money down the road. More

Excellent Service Each time I call and Dave is out of the office, he is always prompt to call back to take my order. He also keeps me informed of the progress, and ask Each time I call and Dave is out of the office, he is always prompt to call back to take my order. He also keeps me informed of the progress, and ask if I have any other concerns before the vehicle is finalized. He treats us like family, but we are not related in any way. More

Excellent Service! Laura is very professional and the service is great! It was very easy to get an appointment online and a loaner car was waiting for me when I arrived Laura is very professional and the service is great! It was very easy to get an appointment online and a loaner car was waiting for me when I arrived. The car was ready when promised. More

5000 mi. Service My visit was routine 5000 mile check plus a minor trunk latch issue. All was done correctly and quickly. I will be back for the 10,0000 mile check up. My visit was routine 5000 mile check plus a minor trunk latch issue. All was done correctly and quickly. I will be back for the 10,0000 mile check up. More

Service Dave Haas at Westside gives excellent service! He is 5 Star! I would not do business with any other service representative. I have worked with him f Dave Haas at Westside gives excellent service! He is 5 Star! I would not do business with any other service representative. I have worked with him for many years. Very efficient and professional. More

Great customer service! Great sales experience with Chong Lee, and Chase Clements was very helpful when I came to the dealership for my first service. Wonderful customer serv Great sales experience with Chong Lee, and Chase Clements was very helpful when I came to the dealership for my first service. Wonderful customer service! More

Extremely satisfied Very friendly and honest evaluation and recommendation very satisfied with the service. Will come back again and all the staff were very friendly an Very friendly and honest evaluation and recommendation very satisfied with the service. Will come back again and all the staff were very friendly and knowledgeable More

Good service As always they treated me great . Though they did not detect the one of the problems I reported exactly they did take care of it when I returned. I so As always they treated me great . Though they did not detect the one of the problems I reported exactly they did take care of it when I returned. I sold my s63 Mercedes about a year ago and never looked back. It was a great car to drive but nowhere the reliability or customer service that Lexus has. More