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Westside Lexus - Service Center

Houston, TX

4.7
1,440 Reviews

1,440 Reviews of Westside Lexus - Service Center

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January 07, 2016

Great experience I took my car in for 90,000 mile service and asked for an estimate on an unrelated service. Andrew Nagler called me with that estimate and also infor More

by Liljo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Nagler
January 05, 2016

Great Customer Service Andrew is great to work with and I definitely recommend him over other service advisors at the dealership. He always make sure the issue gets resolve More

by Mk2528
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Nagler
December 23, 2015

Great Service after you buy your car Lexus has made it easy for me to maintain service on my car. I feel confident driving my vehicle short distance or long , knowing I can call Lexus fo More

by Saulsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra- service. John Parrish salesman, Josh Guerra, John Parish
December 21, 2015

not good customer service From the time I bought my car I started to have problems.I will never buy another lexus again my honda accord never had problems and way cheeper to. M More

by amanda reyna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know
December 14, 2015

Outstanding! Quick appointments. Professional service. Every time! The waiting areas are stocked with refreshments and very clean. I will continue to bring my v More

by JRH123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas, Dave Haas
December 13, 2015

very professional and personal ! I always receive clear, complte and personal service ! I will continue to use Westside Lexus ! This is the fifth car that I have purchased from West More

by granny that travels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Frampton, Erin Frampton
December 01, 2015

Great Service!!! Very Professional The service was professional and they had a quick turnaround on the service. I will definitely take my car back to that dealership. Great Service More

by ddouglas248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 27, 2015

Service We never have issues when we bring our cars in. Sometimes we wait and sometimes we get loaners, Fred Hernandez is always very helpful. We love the car More

by brb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Hernandez
November 19, 2015

EXCELLENT SERVICE!!!! EXCELLENT SERVICE ADVISOR CHARLES PERKINS WAS GREAT AND I ENJOY DOING BUSINESS WITH HIM. HE IS A GREAT ASSET TO YOUR TEAM!! VERY EASY AND SMOOTH TRANSACTION, THANK YOU FOR ALL More

by PAPACED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : PERKINS, CHARLES
November 18, 2015

Always perfect. This is the best service department in Houston. On time, name recognition on the board, courteous staff, clean waiting area and rest rooms and servic More

by lolpeace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall the specific employee name
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