Westside Lexus - Service Center

Great service, great waiting area!! We went in for a 60,000 mile check up and all necessary work and the cost was explained upfront to me before the work was done. They gave us a loaner We went in for a 60,000 mile check up and all necessary work and the cost was explained upfront to me before the work was done. They gave us a loaner car completely free of charge so that we can leave to run arrands. We were called when the work was done in less time than what was promised. When we were waiting to pick up our car, the waiting area had water and specialty coffee machine that made it very inviting to wait. Their waiting area was absolutely the best among all the dealerships that we visited in the past. Keep up the great service!! More

oil change I understand that there were many customers at that time, but taking 2 hours for oil change was high. In Naperville, Illinois it used to take 1/2 or 1 I understand that there were many customers at that time, but taking 2 hours for oil change was high. In Naperville, Illinois it used to take 1/2 or 1 hour at max. I had been their customer for more than 15 years. More

Very Satisfied Always satisfied with your service and the courteous employees Lexus hires. My experience with Lexus started with Steve McChann who is the reason Always satisfied with your service and the courteous employees Lexus hires. My experience with Lexus started with Steve McChann who is the reason I bought the next Lexus at Westside Lexus . I bought my first Lexus at Sterling McCall from Mr. McChann and in the future when I buy another one will also be from Mr. McChann at Westside. More

Great experience I took my car in for 90,000 mile service and asked for an estimate on an unrelated service. Andrew Nagler called me with that estimate and also infor I took my car in for 90,000 mile service and asked for an estimate on an unrelated service. Andrew Nagler called me with that estimate and also informed me of an additional problem that the technician had discovered. He spoke with my son at my request to determine the best course of action. Andrew is always very professional and pleasant to work with, and I am very appreciative of the extra time and effort he took that day to help me. More

Great Customer Service Andrew is great to work with and I definitely recommend him over other service advisors at the dealership. He always make sure the issue gets resolve Andrew is great to work with and I definitely recommend him over other service advisors at the dealership. He always make sure the issue gets resolved with the car. More

Great Service after you buy your car Lexus has made it easy for me to maintain service on my car. I feel confident driving my vehicle short distance or long , knowing I can call Lexus fo Lexus has made it easy for me to maintain service on my car. I feel confident driving my vehicle short distance or long , knowing I can call Lexus for any emergency. The regular service appointments are made painless with a loaner car and pick up and drop off service. Love it. More

not good customer service From the time I bought my car I started to have problems.I will never buy another lexus again my honda accord never had problems and way cheeper to. M From the time I bought my car I started to have problems.I will never buy another lexus again my honda accord never had problems and way cheeper to. My next car I'm getting pretty soon will not be a lexus for sure. More

Outstanding! Quick appointments. Professional service. Every time! The waiting areas are stocked with refreshments and very clean. I will continue to bring my v Quick appointments. Professional service. Every time! The waiting areas are stocked with refreshments and very clean. I will continue to bring my vehicles back to this service center. More

very professional and personal ! I always receive clear, complte and personal service ! I will continue to use Westside Lexus ! This is the fifth car that I have purchased from West I always receive clear, complte and personal service ! I will continue to use Westside Lexus ! This is the fifth car that I have purchased from Westside Lexus. More

Great Service!!! Very Professional The service was professional and they had a quick turnaround on the service. I will definitely take my car back to that dealership. Great Service The service was professional and they had a quick turnaround on the service. I will definitely take my car back to that dealership. Great Service More