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Westside Lexus - Service Center

Houston, TX

4.7
1,433 Reviews

1,433 Reviews of Westside Lexus - Service Center

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January 07, 2016

Service Charles Perkins the Service advisor and Technician Thanh Nguyen are always give Excellent of customer service. The waiting area are the best comfortab More

by hk25003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charles Perkins and Thanh Nguyen
January 07, 2016

Great 5000 mile service Made appointment for 5000 mile service. Service rep great loaner car provided. Very punctual and professional A+ Would definitely recommend the device More

by Riley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Woman
January 07, 2016

Beyond expectations Chris is hands on and looked after my car and service records as if his own!!! Highly recommended as to the feeling of caring. Thanks More

by hwosterhout
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
January 07, 2016

Excellent service as usual I have been dealing with Westside Lexus, sales and service for 11 years and have always been impressed by and extremely satisfied in all dealings. More

by rbryanthbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Nemoto
January 07, 2016

25k service Waiting area has all the amenities required to make the wait a productive one. Rep was very courteous and I'm pleased with the service. More

by james
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey, David Harvey
January 07, 2016

Another good experience at Westside Over the past 17 that I have done business with Westside Lexus I have always received honest and professional service. The last one service with Dave More

by JimB-KT
Recommend Dealer
Yes
Employees Worked With
Dave Haas , Dave Haas
January 07, 2016

Always exceptional Always accommodating, exceptional service! I appreciate the loaner while my car was being serviced in a timely manner. My personal service respresenta More

by Purplepaula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Hernandez
January 07, 2016

15,000 check up Fred Hernandez always gets me in when I am driving to Westside from Beaumont. The guys are quick and thorough in their work.the waiting is usually cle More

by Ruby B
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Hernandez
January 07, 2016

Service Chris Nemoto is always verynhelpful and follows through promptly whenever I have a question. I will never hesitate to take my Lexus to Westside for se More

by Arroyave, Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Nemoto
January 07, 2016

Great service Fast, did what they said they were going to do. A very pleasant experience. The whole process is seamless, from appointment to loaner to Car being p More

by ADM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tram, Andrew Tran
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