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Westside Lexus - Service Center

Houston, TX

4.7
1,439 Reviews

1,439 Reviews of Westside Lexus - Service Center

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February 04, 2016

Another great service experience As usual we were given excellent service in the service center. I can't imagine owning anything other than a Lexus or using any other repair service t More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Perkins
February 04, 2016

20,000!mile check up Excellent experience!! Service was done in a timely manner and Erin was professional, friendly and competent. Have been a Westside customer for a long More

by Bobby23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Frampton , Erin Frampton
February 04, 2016

Satisfied Lexus Customer Now on my 5th Lexus, that probably says enough, but I can say that the sales and service department staffs are as good as the automobile. I just can' More

by pamela123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Hernanez, Shekhar Shroff, Will (can't recall the last name, filling in for Fred, but also excellent)
January 25, 2016

The service center itself is very nice. The service center itself is very nice - Andrew Nagler, my direct contact, is always exceptional and for the most part all the staff is nice. More

by Lexus Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Nagler Michael (not sure of last name but is in management)
January 16, 2016

Great Service Everything went smoothly--on time as requested. Also appreciate that the car is returned washed and vacuumed. A pleasure to deal with both Charles and More

by Rhoblaker
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charles Perkins and Jack
January 15, 2016

Happy with Personalized Customer Service! My car was picked up at my residence and a loaner was delivered at the same time. Sure beats my prior experience with BMW dealerships and service dept More

by Lexus Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Laura Brown and Bobby Donaldson, Bobby Donaldson
January 15, 2016

Oil change Good service. Just expensive to replace brake pads! Ended up spending $1.700 overall for the standard 30,000 mile service. However, I know the work More

by Jimmyalyea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave haas , Dave Haas
January 14, 2016

The people at the body shop. They were all great, kept me I formed of their progress, gave estimate of repair cost and came in under budget. Jason B. was my rep. The finished the More

by Bristley, J.B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason at the body shop.
January 14, 2016

Great service maintenance Very quickly greeted and directed for help for my first service. My advisor was very helpful in tending to my servicing and all of my concerns that I More

by Gizzygirl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Sorto Cardo
January 14, 2016

Another great service visit. Always a great experience bringing my SUV in for service. Each employee encountered is helpful, pleasant and friendly. My vehicle was ready when pr More

by Patti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Laura Brown
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