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Westside Lexus - Service Center

Houston, TX

4.7
1,433 Reviews

1,433 Reviews of Westside Lexus - Service Center

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February 11, 2016

Good 25,000 check Got an appointment at desired time and was in and out in about an hour for scheduled maintenance. Andrew (service advisor) and rest of staff friendly More

by randompogue
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Nagler
February 08, 2016

Very friendly ! Everybody is very friendly. I was helped very promptly and my car was service in a timely manner. I highly recommend this Lexus service for their c More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garza, Alex Garza
February 06, 2016

Always Good Everytime I have my car serviced, I'm treated as if I was first in line. I get in, they resolve any issues, I'm gone. I barely have time to get comfor More

by Driver3121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charles Perkins, Charles Perkins and Charles Perkins
February 05, 2016

Pleasant, professional, courteous. WESTSIDE IS THE ULTIMATE CUSTOMER EXPERIENCE, this is especially true for the service department. The service is so good that I would buy any brand Mr More

by Lexus Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Nagler, Robert Parnell, Hans and Michael
February 04, 2016

20,000!mile check up Excellent experience!! Service was done in a timely manner and Erin was professional, friendly and competent. Have been a Westside customer for a long More

by Bobby23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Frampton , Erin Frampton
February 04, 2016

Another great service experience As usual we were given excellent service in the service center. I can't imagine owning anything other than a Lexus or using any other repair service t More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Perkins
February 04, 2016

Satisfied Lexus Customer Now on my 5th Lexus, that probably says enough, but I can say that the sales and service department staffs are as good as the automobile. I just can' More

by pamela123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Fred Hernanez, Shekhar Shroff, Will (can't recall the last name, filling in for Fred, but also excellent)
January 25, 2016

The service center itself is very nice. The service center itself is very nice - Andrew Nagler, my direct contact, is always exceptional and for the most part all the staff is nice. More

by Lexus Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Nagler Michael (not sure of last name but is in management)
January 16, 2016

Great Service Everything went smoothly--on time as requested. Also appreciate that the car is returned washed and vacuumed. A pleasure to deal with both Charles and More

by Rhoblaker
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charles Perkins and Jack
January 15, 2016

Happy with Personalized Customer Service! My car was picked up at my residence and a loaner was delivered at the same time. Sure beats my prior experience with BMW dealerships and service dept More

by Lexus Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Laura Brown and Bobby Donaldson, Bobby Donaldson
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