Westside Lexus - Service Center

Exemplary Customer Service Ms. Laura Brown exceeded my expectations of "exemplary customer service". Polite, professional and adorable. Completed all service in less time than p Ms. Laura Brown exceeded my expectations of "exemplary customer service". Polite, professional and adorable. Completed all service in less time than promised, left car clean inside and out and finally, provided my family and I with a fully gassed and clean loaner. A true asset to Westside Lexus! Thank you Ms. Brown for your wonderful service. More

60,000 mile service The service I received at Westside Lexus with Chris Nemoto exceeded all of my expectations. Not only is he a polite and responsive service represent The service I received at Westside Lexus with Chris Nemoto exceeded all of my expectations. Not only is he a polite and responsive service representative, but he is extremely knowledgeable about all facets of my Lexus GX. I would not use any other dealer, and would not use any other representative! More

Service Center It's always a pleasure to do business with Dave Haas and the Lexus Service Center. And, Jack Hopkins, who drives the Loaner Car to and from my house It's always a pleasure to do business with Dave Haas and the Lexus Service Center. And, Jack Hopkins, who drives the Loaner Car to and from my house is a gem! More

90,000 mile service Called with service report and recommendations. Josh was very friendly and helpful in getting my car into optimal shape. Loaner car was ready for me, Called with service report and recommendations. Josh was very friendly and helpful in getting my car into optimal shape. Loaner car was ready for me, clean, and awesome!! More

Excellent customer service This is the third vehicle i have purchased from Westside in the past 10 years. Westside's Service Department is second to none and provides the cu This is the third vehicle i have purchased from Westside in the past 10 years. Westside's Service Department is second to none and provides the customer with a great working environment while I wait. As always, Mr. Nemoto did an excellent job and I appreciate his attention to detail and patience and most importantly I trust his recommendations. . More

100K mile checkup I have found, without exception, that Westside Lexus has given my car service beyond comparison with other dealers I have dealt with in the past. It i I have found, without exception, that Westside Lexus has given my car service beyond comparison with other dealers I have dealt with in the past. It is easy to make an appointment and whatever needs attention in my car is taken care of efficiently and correctly. I have never had to return my car because its original repair was not done properly! My service master is conscientious and gives me and my automobile his complete attention. Never had I had such good care. More

Great Service The overall service was quick and employees were very helpful and nice. Service representative Charles Perkins was very professional and knowlegeble a The overall service was quick and employees were very helpful and nice. Service representative Charles Perkins was very professional and knowlegeble about the problems of my car. Thank you. More

CAR SERVICE MY YEARS OF EXPERIENCE WITH THIS SERVICE DEPARTMENT--50 PLUS YEARS TOTAL 0F LEASING THRU FORD, GM AND LEXUS. I KNOW I CAN DRIVE MY LEXUS OUT ANYTIME MY YEARS OF EXPERIENCE WITH THIS SERVICE DEPARTMENT--50 PLUS YEARS TOTAL 0F LEASING THRU FORD, GM AND LEXUS. I KNOW I CAN DRIVE MY LEXUS OUT ANYTIME TO GO ANYWHERE WITHOUT WORRY ABOUT THE CAR. More

130K mile service Good service, average waiting time - 1hr, great waiting area. Excellent staff. My car feels with more power after the service and I'm more confident w Good service, average waiting time - 1hr, great waiting area. Excellent staff. My car feels with more power after the service and I'm more confident when driving. More

GX 30K Service I had an exceptional experience - quick, effective and very thorough. I have been working with Erin for the last several visits with our GX and she i I had an exceptional experience - quick, effective and very thorough. I have been working with Erin for the last several visits with our GX and she is always very accommodating and very professional. More