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Westside Lexus - Service Center

Houston, TX

4.7
1,434 Reviews

1,434 Reviews of Westside Lexus - Service Center

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March 15, 2016

CAR SERVICE MY YEARS OF EXPERIENCE WITH THIS SERVICE DEPARTMENT--50 PLUS YEARS TOTAL 0F LEASING THRU FORD, GM AND LEXUS. I KNOW I CAN DRIVE MY LEXUS OUT ANYTIME More

by TONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2016

130K mile service Good service, average waiting time - 1hr, great waiting area. Excellent staff. My car feels with more power after the service and I'm more confident w More

by Magu20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saul Callejas
March 15, 2016

GX 30K Service I had an exceptional experience - quick, effective and very thorough. I have been working with Erin for the last several visits with our GX and she i More

by AnnieGX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Frampton
March 15, 2016

Great service Great dealership and service is quick, I would go back again anytime. Chris Nemoto is a great service person. Make sure you book an appointment ahead More

by Mahdi75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2016

Great Service Mr Perkins was very helpful. Service was quick and I got in and out in less than 2 hours. Thank you Mr Perkins. I will be back to get all my services More

by karkast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2016

The best, as always. Could not have picked a better dealership and service with Andrew and Bill. They go above and beyond. If I ask to have something done Andrew will al More

by Wallis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2016

Lexus RX330 check up Great dealership. Alex Garza, my service rep always takes good care of me. I was also provided with a loaner car I can go to work while service was do More

by Red Crawfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Garza
March 14, 2016

Mr. Nagler was prompt and courteous; service excellent. Reception at service department drive-in was courteous. Service Rep., Andrew Nagler, was prompt, professional, and friendly in receiving me. Outcom More

by Clabron: Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashiers courteous, friendly and hospitable..
March 12, 2016

Professional Laura has always considered my requests and made the best recommendations not just considering my vehicle but me as well. She is both knowledgeable an More

by Rickbeeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 11, 2016

40k service Andrew is great and makes every service trip easy. At first, I was sad to see Keith go, but I like Andrew's professional and personable demeanor. I ap More

by victoria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
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