Back

Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews

1,435 Reviews of Westside Lexus - Service Center

Sort by
April 27, 2023

The gentleman at the front desk is a ray of sunshine - very personable and helpful. The service is efficient. My service advisor helped me with my car seat and highlighters relevant car care needs. The fa More

by cacummings08@gmail.com
Recommend Dealer
Yes
Employees Worked With
Will Zamora
Apr 27, 2023 -

Westside Lexus responded

We're thrilled to hear you had a great experience with us at Westside Lexus! It's wonderful to hear that our team provided excellent service and made your visit enjoyable. We're glad that your service advisor was helpful and efficient, and that you appreciated our clean facility and nice amenities. Thank you for your kind words and we hope to see you again soon!

April 27, 2023

Great. BERY nice service guy (sorry for forgetting your name). Couldn't have been a better experience. More

by mdundas@detect-measure.com
Recommend Dealer
Yes
Apr 27, 2023 -

Westside Lexus responded

We're glad to hear you had a great experience with Westside Lexus! We appreciate your kind words about our team and will be sure to pass them along. Safe travels!

April 26, 2023

Andrew is very personable, always listens and is great to deal with. He makes coming into the service department a pleasant experience. More

by trishpuente@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
Apr 27, 2023 -

Westside Lexus responded

We appreciate the kind words, Trish! It's great to hear that Andrew provided such an outstanding service experience. Drive safely, and we hope to see you again at Westside Lexus!

April 26, 2023

Fast, efficient service. Courteous and friendly staff Very receptive front desk. Good communication thru text More

by k4khan821711@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
Apr 27, 2023 -

Westside Lexus responded

It's always a pleasure to welcome our customers with prompt and professional service, and we're delighted we hit the mark with quality communication, as well! Thanks for working with us at Westside Lexus. Safe travels!

April 26, 2023

I'm done I am satisfied. Enough of this. Xxxx xx xx xx xx Xx xx More

by AJTUBB@SBCGLOBAL.NET
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
Apr 27, 2023 -

Westside Lexus responded

Thank you for the review! We hope to see you back again at Westside Lexus!

April 26, 2023

Pleasant. Prompt. Kept me informed. Car was clean. Easy to get appointment. Good. Fine. Okay. More

by melindabeckendorff@gmail.com
Recommend Dealer
Yes
Apr 27, 2023 -

Westside Lexus responded

We are thrilled to hear that your recent service visit at Westside Lexus went smoothly! Thank you for your 5 stars!

April 22, 2023

On time, Mike is a great service rep, quick in and out! Been a customer of Westside for years! More

by LAMAR_HALL@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Mike Boyd
Apr 24, 2023 -

Westside Lexus responded

Thank you for the review! We appreciate the kind words about Mike and hope to see you back again at Westside Lexus!

April 22, 2023

Perfect. The service advisers go above and beyond the call of their jobs. We were there a very short time for this 85,000 mikes check up. E. Excellent care. More

by BETH.BLACK43@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
5
Apr 24, 2023 -

Westside Lexus responded

We're thrilled to hear that you had a perfect experience with us at Westside Lexus, Beth! Thank you for sharing your feedback, and we hope to see you again next time!

April 18, 2023

5 5 Great, quick job replacing battery Reasonable price and quick service I had a comfortable wake in the guest waiting area More

by tcfitz3@aol.com
Recommend Dealer
Yes
Employees Worked With
5
Apr 19, 2023 -

Westside Lexus responded

We're thrilled to hear that you had a great experience at Westside Lexus. We appreciate your confidence in our team to get the job done and hope to see you again down the road. Safe travels!

April 18, 2023

I brought my car there for an oil service, with no issues. I was called by Tanner saying my hood was not closing and that a part binded up and they delivered my car to me with my hood not shutting and More

by Smanwaring@cartoys.com
Recommend Dealer
No
Employees Worked With
Tanner
Apr 19, 2023 -

Westside Lexus responded

I’m sorry to hear about your negative experience with us. I can assure you that we only recommend services that we feel are in the best interest of our guests and their vehicles, and I am sorry that we left the wrong impression. If you could please contact me at mlorch@westsidelexus.com, I would like to make things right. Thank you, Michael Lorch - Fixed Operations Director

...
10
...