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Westside Lexus - Service Center

Houston, TX

4.7
1,439 Reviews

1,440 Reviews of Westside Lexus - Service Center

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April 29, 2023

The dealership is fine. Chris always does a great job. No more questions are needed - thank you More

by WILLYO@ALPHAPS.COM
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto - excellent job
May 01, 2023 -

Westside Lexus responded

Thank you so much for reviewing Chris and the team at Westside Lexus! We truly appreciate your feedback!

April 29, 2023

Great and easy Great service, connectivity and can work from the waiting room Comfortable waiting area More

by EMILYHBANKS@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Scott bissonett
May 01, 2023 -

Westside Lexus responded

We're glad you enjoyed your visit, Emily! Westside Lexus always prioritizes great service and comfortable facilities for our customers. We know waiting can be stressful, so it's great to hear that connectivity and a comfortable room made your experience easy. Thanks for sharing your positive feedback!

April 29, 2023

Sorry. I am not editorializing for free. I am done Nope nope nope nope nope More

by bpearson@pearsonmedical.com
Recommend Dealer
Yes
Employees Worked With
Scott
May 01, 2023 -

Westside Lexus responded

We want the most for our guests and never intend to inconvenience or take advantage of them. If there is anything more we can do to address this concern, please feel free to reach out. Best, Michael Lorch - Fixed Operations Director - mlorch@westsidelexus.com

April 28, 2023

Easy appointment process Efficient service Less than normal wait time Convenient location and comfortable accommodation at waiting area More

by PTEE412@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Mike Boyd
May 01, 2023 -

Westside Lexus responded

We're glad to hear that your appointment process was easy and efficient! Our team at Westside Lexus understands how crucial your time is, and we're grateful you chose us for your service needs. Thank you for the five-star review!

April 28, 2023

Good experience Fast, convenient, friendly. Stefan was awesome. Would recommend to friends and family Bye More

by randydcarlin@gmail.com
Recommend Dealer
Yes
Employees Worked With
Stefan McKinney
May 01, 2023 -

Westside Lexus responded

We're grateful for your very kind review of Westside Lexus! The team is so glad to hear that you had an efficient, easy, and friendly service experience. Stefan, in particular, will be thrilled to read your kudos. We appreciate your business and hope to see you again. Drive safely!

April 27, 2023

The gentleman at the front desk is a ray of sunshine - very personable and helpful. The service is efficient. My service advisor helped me with my car seat and highlighters relevant car care needs. The fa More

by cacummings08@gmail.com
Recommend Dealer
Yes
Employees Worked With
Will Zamora
Apr 27, 2023 -

Westside Lexus responded

We're thrilled to hear you had a great experience with us at Westside Lexus! It's wonderful to hear that our team provided excellent service and made your visit enjoyable. We're glad that your service advisor was helpful and efficient, and that you appreciated our clean facility and nice amenities. Thank you for your kind words and we hope to see you again soon!

April 27, 2023

Great. BERY nice service guy (sorry for forgetting your name). Couldn't have been a better experience. More

by mdundas@detect-measure.com
Recommend Dealer
Yes
Apr 27, 2023 -

Westside Lexus responded

We're glad to hear you had a great experience with Westside Lexus! We appreciate your kind words about our team and will be sure to pass them along. Safe travels!

April 26, 2023

Andrew is very personable, always listens and is great to deal with. He makes coming into the service department a pleasant experience. More

by trishpuente@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
Apr 27, 2023 -

Westside Lexus responded

We appreciate the kind words, Trish! It's great to hear that Andrew provided such an outstanding service experience. Drive safely, and we hope to see you again at Westside Lexus!

April 26, 2023

I'm done I am satisfied. Enough of this. Xxxx xx xx xx xx Xx xx More

by AJTUBB@SBCGLOBAL.NET
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
Apr 27, 2023 -

Westside Lexus responded

Thank you for the review! We hope to see you back again at Westside Lexus!

April 26, 2023

Pleasant. Prompt. Kept me informed. Car was clean. Easy to get appointment. Good. Fine. Okay. More

by melindabeckendorff@gmail.com
Recommend Dealer
Yes
Apr 27, 2023 -

Westside Lexus responded

We are thrilled to hear that your recent service visit at Westside Lexus went smoothly! Thank you for your 5 stars!

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