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Westside Hyundai

Jacksonville, FL

4.1
385 Reviews

1672 Cassat Ave

Jacksonville, FL

32210

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Showing 386 reviews

August 04, 2026

Emma is so professional! She is so pleasant and displays the ideal customer service standards More

by TC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Aug 06, 2026 -

Westside Hyundai responded

Thank you for recommending Emma and Westside Hyundai! We look forward to assisting you next time. Drive safe!

August 04, 2026

Service was excellent Emma was a excellent service personnel and really help me to understand what was needed for my service More

by sweet41908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Peterson
Aug 05, 2026 -

Westside Hyundai responded

Thank you for choosing Westside Hyundai and for sharing your experience with Emma! We'll be sure to pass along your kind words. See you next time!

August 04, 2026

N’Kendia was amazing and funny, thank you for assisting me with my new vehicle More

by Carli27t
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N’Kendia
Aug 05, 2026 -

Westside Hyundai responded

Thank you for the kind words for our Westside Hyundai team. We appreciate your support!

August 01, 2026

The service manager was prompt courteous attention. Service values mostly lost in todays business environment.The no hard sale approach and sticking to what is needed is always appreciated. More

by laznic77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Robertson
Aug 04, 2026 -

Westside Hyundai responded

We really appreciate the kind feedback, Laznic. We agree, you can’t beat the no-hassle approach! Thank you for choosing Westside Hyundai and for sharing your review.

July 31, 2026

My experience was Great. Amber was my person she was awesome. She did a great job assisting me through the whole repair process. That was at westside Hyundai on cassat ave. More

by riverscyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Aug 03, 2026 -

Westside Hyundai responded

Thank you for the glowing review! We're thrilled to hear you had such a smooth experience with Amber and the Westside Hyundai team. We'll pass along your kind words!

July 31, 2026

Everyone was extremely helpful and Caleb was a great advisor. The service department at Westside Hyundai is excellent! More

by dannykristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaleb
July 30, 2026

This was an awesome experience! Luis was amazing! They made the process painless and pleasant More

by beth.dowling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 30, 2026 -

Westside Hyundai responded

We're thrilled you enjoyed working with Luis! Thank you so much for sharing your experience at Westside Hyundai. Drive safe!

July 24, 2026

Olivia Borbolla, our sales representative at Westside Hyundai made our car buying experience 100% positive. The trim and color that we were looking for was not on their lot, but she found one at a dealer More

by burnspb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Borbolla
Jul 27, 2026 -

Westside Hyundai responded

Thank you for sharing your fantastic feedback about Olivia and our team! We are glad she could get the exact vehicle you wanted, and we hope you love it. Your recommendation means a lot to us, and we hope to welcome you back to Westside Hyundai down the road. Take care!

July 21, 2026

I would and have recommended this dealer ship and service center and will continue to do so! Nathan was awesome, he explained everything so it would be no surprise to me!! More

by cdthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Jul 21, 2026 -

Westside Hyundai responded

Thank you for your recommendation of Nathan and the team! It means a lot to hear we have earned your support. Have a wonderful day! - Westside Hyundai

July 20, 2026

⭐⭐⭐⭐⭐ Charles at Hyundai Westside provided excellent customer service from start to finish. He communicated clearly, kept me informed throughout the process, and did a great job explaining my diagnostic More

by m.blackmon1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Jul 20, 2026 -

Westside Hyundai responded

Thank you for sharing your feedback about Charles and our team! We appreciate your support and we look forward to welcoming you back to Westside Hyundai. Safe travels ahead!

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