Westshore Mazda

Manny Diaz is the man! He took good care of my daughter and myself on buying a new CX-90. I will be buying another car from him as soon as I pay off the first one. He took good care of my daughter and myself on buying a new CX-90. I will be buying another car from him as soon as I pay off the first one. More

Excelente servicio, facilidades excelentes, vendedores profesionales y mucha cortesia. Gran variedad de autos nuevos y usados profesionales y mucha cortesia. Gran variedad de autos nuevos y usados More

Everyone at the dealership was friendly and helpful. Badr was very patient while I was trying to decide which car to lease. Badr was very patient while I was trying to decide which car to lease. More

to start, I have reached out to Westshore Mazda's store manager, office manager, finance team, and accounts payable. they are giving the run around and pointing fingers at my finance company for the car manager, office manager, finance team, and accounts payable. they are giving the run around and pointing fingers at my finance company for the car I traded in. They were supposed to do a payoff and did not. The dealer states its an Ally issue, However, when you reach out to Ally they state it WAS paid but also THEY REVERSED THE PAYMENT. this is fraud. this place is a total scam and 100% buying positive reviews to trick people into coming here. I fell for it, but don't let them trick you. More

We should have walked out after dealing with 3 different sales guys trying to negotiate for a new CX-50 hybrid and low balling for our trade in vehicle. But we wanted to give them the benefit of the doubt s sales guys trying to negotiate for a new CX-50 hybrid and low balling for our trade in vehicle. But we wanted to give them the benefit of the doubt since we understand that’s their job as sales people trying to make money. After the test drive and negotiation was done for the OTD price, we were told finance guy would be ready in 45min but of course that wasn’t true. They barely had any customers so we knew they were just wasting time. When we got up to walk out, they put us in a room which we thought they were about to start the paperwork. Instead, Omar the finance guy threw them under the bus and said they didn’t tell him anything. The level of disorganization and unprofessionalism at this place was just laughable but unfortunately this appears to be a common practice as long as they continue to profit from gullible customers as stated on car dealerships reviews. We read after leaving there a lot of people walked out due to their bait & switch tactics and high pressure warranty sales. We went to Ferman dealership the next day and bought the same vehicle without any hassle even though they were extremely busy. Not only were they transparent but knew when to stop trying to pressure you when we told them not to bother selling us the warranty packages. Westshore texted us and apologized for the “inconvenience” and stated they could discount another $500. We learned our lesson to read the reviews on other websites and walk out when you know their focus is more on the profit rather than quality customer service. More

I had a very good experience here at Westshore Mazda. Despite countless bad reviews I have seen online about this place I did end up going because they promised to beat my quote from another dealership. Despite countless bad reviews I have seen online about this place I did end up going because they promised to beat my quote from another dealership. I dug through the google reviews and found a name that kept getting positive reviews, Jon Wilton, and called and asked for him. He made the process super easy, fun, and best of all quick! Him and his Sales Manager Kyle had the car pulled up, paperwork ready, and I was in and out of the dealership in my new car in less than 2 hours! Going into finance was good with Omar, not to pushy on products and nothing was hidden. Overall, if you do end up going to Westshore Mazda ask for Jon in sales. You will have a genuine experience with him. More

Mi peor experiencia! Falta de ética y 0 transparencia! Luego de creer q habíamos llegado a un acuerdo después de 2 visitas a la tienda, a la hora de firmar sale un manage Falta de ética y 0 transparencia! Luego de creer q habíamos llegado a un acuerdo después de 2 visitas a la tienda, a la hora de firmar sale un manager con sorpresas escondidas en el precio! More

We walked out without purchasing when it became clear that the advertised price for the used vehicle was not actually the price. The deal presented to us was based on a significantly higher price that wa that the advertised price for the used vehicle was not actually the price. The deal presented to us was based on a significantly higher price that was not listed anywhere. It was shocking and we felt it was very deceptive. Having the salesman tell us that the price was the lowest for that vehicle in the country was absurd. Yes...that would have been true IF that were the actual price. It wasn't. Complete waste of time. The recent reviews for the dealership on this website are spot on. Buyer beware! More

⭐☆☆☆☆ Westshore Mazda flat-out lies about pricing. The advertised price is fake, and they refuse to sell the car unless you pay $3,000 in hidden, mandatory fees they never disclose. This is textbook b The advertised price is fake, and they refuse to sell the car unless you pay $3,000 in hidden, mandatory fees they never disclose. This is textbook bait-and-switch, intentionally deceptive, and a complete waste of time. Absolute scam behavior — avoid at all costs. More