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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
832 Reviews

832 Reviews of Westown Ford Lincoln - Service Center

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March 16, 2020

Very helpful and wonderful people. Fast and friendly people. Always get me in the same day and very fast. Explains everything they do and what might need done to your car later on More

by cheri.spoon
Recommend Dealer
Yes
Employees Worked With
Chad
March 06, 2020

More than satisfied with the courteous, professional, efficient staff! Service Department is consistent in keeping me updated on service performed and any potential problems they discover. OUTSTANDING SE More

by johnmccorkle
Recommend Dealer
Yes
Employees Worked With
Nick Xamis, Joe Inendino
March 04, 2020

Westown Ford is a very good dealership. They have a very good team of people starting at the top in administration to all the sales people to the service department. They have a good staff that takes care o More

by gurnsey
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Gessler, Joe Inendino
March 03, 2020

New Truck had a few problems Took my new truck had a few problems. so I took it to the service department. They were able to work it in that day. Both problems were fixed and it w More

by jstapscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Inendino
March 03, 2020

It took a little longer than I expected but not by much. When I scheduled my service, I got the impression that I would be in and out in less than an hour. It took about 1:20. Still, that's not all that bad More

by tom713k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2020

Oil Change I was pleased with the timeliness of the oil change in my van and am grateful for the key drop off service. Thanks! Paula Haley More

by haleycomet1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was after 5pm the person in the service desk area was friendly and helpful.
March 02, 2020

Very well accommodated while there. Jeremy was very good at his job. Will definitely recommend him in the future. Amenities were awesome and the place was clean. More

by jrsanch5
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufman
March 02, 2020

A very organized and thoughtful service. Westtown Ford has been out front on all their dealings with us. The service equals their salesmanship ethics. It is good to have a dealership in town More

by mcskmyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Kokinias
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2020

I have complete confidence with purchasing a vehicle and knowing that I will have great service in the service department. Jim Birdsell and Wade Muller have both gone the extra effort to make sure I am c More

by kathleenblakeley
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese
March 02, 2020

Everyone at Westown is great! Been going to Westown for quite some time. They are so helpful and make sure your vehicle receives the utmost care. More

by t56watts
Recommend Dealer
Yes
Employees Worked With
Service tech
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