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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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April 29, 2020

Excellent and quick service on a wonderful 1972 Ford LTD convertible. They had the expertise to work on vehicle and get it repaired during the current epidemic. More

by leyth
Recommend Dealer
Yes
Employees Worked With
Jeff Dawdy
April 29, 2020

The service department has done a wonderful job getting my son's truck in for repairs. Would probably bring it back in the future if it needs work. More

by wewagan
Recommend Dealer
Yes
Employees Worked With
Service
April 25, 2020

Easy, friendly The Westown Ford Lincoln Team is always there willing to assist with whatever I need. There is a nice, clean waiting area with fresh fruit and water f More

by boblou7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
April 24, 2020

The service department was very thorough with my vehicle. Thank You for taking care of the recall as well as oil change and replacing the rear brakes. More

by tesa118
Recommend Dealer
Yes
Employees Worked With
Chad
April 23, 2020

New Truck in for service The shop was not busy, I was able to get my serviced and was on my way. I've bought several vehicle from Westown and have always been pleased. More

by jstapscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann, Nick Xamis, Joe Inendino
April 18, 2020

took care of recall had recall on explorer and they got it in and addressed it in a timely manner even with covid 19 going on. even let inside building More

by landbharb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
service manager
April 16, 2020

I have bought a few cars from Westown over the past 10 years. Sales people are friendly and helpful. Wade M is never pushy but is on your team too. Service team also works hard, communicates the issues a More

by lynnbohlmann524
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2020

We dropped off the car the night before, paid for the service over the phone and they had it done by 8am the next day. Very easy and we came in contact with no one! Thanks More

by jmccmurphy.jm
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2020

Everything was great very timely and quality work. Facility was very clean and up to date. Many friendly faces and seem willing to go the extra mile. More

by jdd1971
Recommend Dealer
Yes
Employees Worked With
Service department
March 28, 2020

Great dealership for service. Staff is very professional and knowledgeable in servicing your vehicle. A no hassle experience from dropoff to pickup. Highly recommended for all your sales and service needs. More

by Jim
Recommend Dealer
Yes
Employees Worked With
Chad, Joe Inendino