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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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June 22, 2024

They were fantastic! They expedited getting me in for an engine failure issue and even fixed it a day early. On top of that I was given a discount for an oil change. More

by Big Daddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2024

I've owned 4 or 5 dodge trucks and bought them all from Westown in Jacksonville, great trucks and great service 👍 More

by drpopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Such a friendly and prompt dealership! Every time we've had a recall done, the service department seemed to get us in promptly and we have been very satisfied. I would recommend this deale More

by nschmidt23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2024

Friendly, accommodating, knowledgeable service employees. Performed service and repairs requested and all was well described on service invoice. More

by rdgoben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael (don't know his last name). Six stars!
June 16, 2024

Quick service ! Got me in same day to have a ABS module programmed. Great customer service! Great place! More

by scootbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

They were great to deal with Thank you guys in the garage you got me out of a jam and got me back on the road quickly. Would use them any time More

by Belmore0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The garage tire crew also Mr finger he know who he is hope the pain gets less soon
June 14, 2024

After an expensive repair last year, I was stunned to have my vehicle relapse into the same faults. I scheduled my appointment and kept it after the vehicle started to behave again. Unlike last year, thi More

by Katherine.howard.0057
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Excellent service from start to finish. Appreciate the communication and help the service department provided. Mike was excellent More

by Yolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
June 11, 2024

Jeremy is always super helpful in making sure your taken care of, and working out a schedule that works for you. More

by larryirlam61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Oil change unless you have a coupon is getting a high. Other than that service is fine More

by T Stremming 333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeramy Kaufman
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