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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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July 06, 2020

Everyone very friendly and helpful. Very knowledgeable. A pleasant experience. I have been a customer of Westown Ford for over 50 years, even before it became Westown Ford, Jim Birdsell, Nick Xamis and th More

by joeseliga17
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Xamis, Brad Reese
July 06, 2020

I am able to get appointments for service and I am in and out quickly. They are always helpful! It is a friendly hometown dealership that remembers their return customers. More

by carahe1
Recommend Dealer
Yes
Employees Worked With
Peter Kokinias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The parts department was very helpful getting me what I needed.
June 30, 2020

I have been a customer of Westown Lincoln Ford for at least 35 years and the service has always been great and I believe that the next 35 years will be as well. More

by waterbug_62650
Recommend Dealer
Yes
Employees Worked With
Nick Xamis, Mikki Galloway
June 29, 2020

Great service team. Service advisers are so friendly and I can tell they care about their customers. They always answer any questions I have. The techs that work on my car are great. They can always fix my More

by masfinaextra
Recommend Dealer
Yes
Employees Worked With
Daniel Fry and Jeremy
June 26, 2020

Great service great people The folks at Westown Ford Lincoln take great care of us either in purchasing a vehicle or servicing them. We have purchased several vehicles from Wes More

by gbestudik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad, Jeremy, Nick Xamis
June 25, 2020

Staff is as always was great. I felt work was done professionally and with the efficiency. I anticipate My next visit to Westown will yield the same results. More

by bstoner
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Xamis, Mikki Galloway
June 25, 2020

Brad was very helpful in dealing with my wife's Ford Escape. Top notch service and made the experience as smooth as possible. Highly recommended. More

by Chris Bourn
Recommend Dealer
Yes
Employees Worked With
Brad Baptist
June 18, 2020

good experience I have bought my last three cars there and have had all my service there. That should tell you what I think of Westown Ford. More

by jmvpooh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know and really don't care
June 16, 2020

Better than expected Courteous and polite. They call me by name when I walk in the door and explain the options available for my service needs. A good experience. More

by cinger3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy and Chad
June 16, 2020

The dealership took care of my vehicle servicing in a very professional manner! I would recommend this dealer for regular maintenance when you need it! More

by jholly36
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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