Back

Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
910 Reviews

910 Reviews of Westown Ford Lincoln - Service Center

Sort by
March 17, 2021

Awesome place to do business! Highly recommend this establishment! The customer service is amazing. Cory and Vicki are super great sales people !! Had the van services and they got to it faster then wh More

by serpentis2099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory and Vicky
March 15, 2021

I was very pleased with the results from the service department. They fixed the problem on my escape and I got my car sooner than expected. Very friendly...thank you. More

by Julietobin1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
March 14, 2021

I came in for an oil change. Jeremy was very responsive and got an appointment set quickly. They worked around my schedule, had me in and out quickly. Job well done! More

by jakek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
March 12, 2021

Chose westown Ford when my daughter started college. Have had 3 great experiences with their service department. They are very professional and their work speaks for itself More

by grywvr69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

After a horribly experience with another Ford dealer, I was apprehensive. I was relieved and extremely satisfied with the service I received. I will return. More

by dankomanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Went in for an oil change - the Service Department is awesome - quick, easy! Walked my dog up to the dog park to play for a few minutes. Perfect timing - got back to dealership and my vehicle was ready More

by s_reische
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Accounting office - thorough and quick
March 06, 2021

The service department staff were very friendly and took care of all my needs. The appointment was very easy to schedule on the website. Much easier than calling for an appointment. More

by Bobsiltman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Davis
March 05, 2021

I have always had good luck with Westown Ford from the staff from the front to the staff and the service department I cannot be more please the courtesy and professionalism of the dealership thank you More

by christofil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter kionas, Chris Meyer
March 01, 2021

Fast and efficient great service in and out no worries about checking things very nice employees will call if something need replacement before they do it More

by traceyhammack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2021

Overall great service. I wish an oil change didn't take an hour but not sure what you can do to streamline that. Will be back. More

by jessica22
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
77
...