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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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September 28, 2020

Very accommodating service department for warranty work. Wonderful service advisor who went the extra mile. Had me back on the road when I really needed my car. More

by briar67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service advisor
September 09, 2020

The problem was found and fixed in a quick fashion. I am very comfortable with the people and quality of work. Everyone is ready to help me. More

by jsneeden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Service has always been very good, efficient and friendly. In mid August I was told they needed to order parts to complete my 100,000 mile service and call me when parts were in. Haven't heard f More

by mcgeed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't recognize any faces from the service department..
September 01, 2020

Everything and everyone was good. Service department was friendly and helpful. Time was good and staff was friendly and courteous . Highly recommended for service.thanks More

by salemdog56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikki Galloway
August 27, 2020

good pricing, good service, friendly, nice cars, close to home. good good good good good good good good good good good good good good good More

by hiney55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese
August 26, 2020

Brad, Chad and the team in service at Westown are the best. They take care of the customer before and after the sale. I have tried other dealers and was left very disappointed. Westown has never let m More

by bluepeteguy69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad and Chad, Brad Reese
August 25, 2020

The only place I'll go!! Fast service and great people! Great prices! I always feel like my vehicle is in good hands and the work was done completely. No worries about my car! More

by kymanker51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2020

Jeremy got my van's oil change in and out in no time. They even took care of a vacuum hose that needed plugged back in at no charge. Great service! More

by atomicjukebox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
August 18, 2020

My service call was a very pleasant experience. The service department employees were very kind, thoughtful, and caring. They checked in with me several times because I was there quite a while. Love We More

by camrdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in service department!
August 17, 2020

Great Service! Everyone is courteous and helpful. The staff go above and beyond to assist their customers. I highly recommend Westtown Ford to anyone looking for a vehicle. More

by mj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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