Westown Ford Lincoln - Service Center
Jacksonville, IL
835 Reviews of Westown Ford Lincoln - Service Center
Great service department, very friendly staff was able to get right in to get my car serviced and didn’t have to wait long and the office staff was very accommodating! get right in to get my car serviced and didn’t have to wait long and the office staff was very accommodating! More
Very very very pleased with the outcome of My vehicle. They took the time to listen evaluate my car come up with a good outcome for my vehicle. They took the time to listen evaluate my car come up with a good outcome for my vehicle. More
Had appointment for an oil change. They got my car in on time and completed satisfactorily. Usually do not have issues with the service dept. time and completed satisfactorily. Usually do not have issues with the service dept. More
Not happy with paying for something that is a known issue with the car. The issue was Ford’s fault and I still had to pay for it. They also did not let me know it was not covered on my “warranty” that I paid with the car. The issue was Ford’s fault and I still had to pay for it. They also did not let me know it was not covered on my “warranty” that I paid for when I got the car. I was not a very happy customer. I took it to Ford thinking they would take care of it. More
Nice people, good products and service without question. Always have a great selection of new and used vehicles in stock and can find anything that you want from their other dealerships. Always have a great selection of new and used vehicles in stock and can find anything that you want from their other dealerships. More
I needed a oil change and tire rotation while in town. They were able to work me in. Great service, friendly and reasonable. Thank you They were able to work me in. Great service, friendly and reasonable. Thank you More
Service Dept. was very friendly and efficient. Explained clearly what was wrong with my car and what it would take to fix it and what it would cost. clearly what was wrong with my car and what it would take to fix it and what it would cost. More
Very organized, very friendly, very knowledgeable, kept informed of vehicle GREAT team that works there! Service is always on point no matter what you have done & parts arrive in timely manner. informed of vehicle GREAT team that works there! Service is always on point no matter what you have done & parts arrive in timely manner. More
Great staff, extremely friendly and helpful. Unfortunately, the service department couldn't do an alignment on my vehicle, it's a lifted jeep and it's not a typical job. But they apologized for Unfortunately, the service department couldn't do an alignment on my vehicle, it's a lifted jeep and it's not a typical job. But they apologized for not being able to do the alignment and felt like I was treated as a valued customer despite not doing business with them that day. I'd buy from them and still use them for my other vehicles. More