Westown Ford Lincoln - Service Center

Quick efficient customer service. My car was in for a factory recall and I had never been a customer before but was treated like a long time customer. factory recall and I had never been a customer before but was treated like a long time customer. More

Friendly service, fast. One issue: on initial visit - to check fluids and fill as needed. Asked about window washer fluid 2nd visit no fluid replaced. check fluids and fill as needed. Asked about window washer fluid 2nd visit no fluid replaced. More

Awesome and speedy service! I called over the day before & was scheduled for an oil change! My family will continue to use West Town Ford! & was scheduled for an oil change! My family will continue to use West Town Ford! More

Courteous, friendly and thorough. Waiting area clean. I have traded trucks with them for several years. The sales staff and managers are accommodating and knowledgeable. have traded trucks with them for several years. The sales staff and managers are accommodating and knowledgeable. More

Service Department always do a great job with our vehicles. Daniel, Chris and Jeremy do an awesome job and always make sure everything is done and we don’t need anything else. vehicles. Daniel, Chris and Jeremy do an awesome job and always make sure everything is done and we don’t need anything else. More

Almost all in the service department showed great respect and patient in the explanation of my problem. My escape was returned in good condition. I am not looking forward to another problem but if I do I wi and patient in the explanation of my problem. My escape was returned in good condition. I am not looking forward to another problem but if I do I will return to West Town Ford. More

It is always where I go for information about my It is always where I go for information about my vehicles and they are very patient and courteous to me. The service department and the billing dep It is always where I go for information about my vehicles and they are very patient and courteous to me. The service department and the billing department are always helpful. More

The idea of no appointment for oil changes didn't work for me. I was told on a first come first served. I made a trip on Friday at 2 PM and was turned away. Another trip Saturday at 8 AM, and was turned for me. I was told on a first come first served. I made a trip on Friday at 2 PM and was turned away. Another trip Saturday at 8 AM, and was turned away. Finally I Calle Monday morning at 8 AM and received an appointment for 3:35 to get the service I needed. Please re-evaluate the first come first served, no appointment necessary policy Thanks More

Very polite, fast, friendly perfect service! Front end alignment is great! Cars drives perfectly straight now! I will recommend them to all my family and friends! alignment is great! Cars drives perfectly straight now! I will recommend them to all my family and friends! More

All work has been done on time and in a professional manner. Mechanics and staff are courteous and care about you and your vehicle. I recommend them For all of your mechanical work and a new or used v manner. Mechanics and staff are courteous and care about you and your vehicle. I recommend them For all of your mechanical work and a new or used vehicle. More