Westown Ford Lincoln - Service Center
Jacksonville, IL
835 Reviews of Westown Ford Lincoln - Service Center
I was not impressed with the service. I purchased the car from Bonnie Brown , who does lots of business there. I just needed nitrogen in tires and had to pay 32.00 for it and wad rolled I have to pay an car from Bonnie Brown , who does lots of business there. I just needed nitrogen in tires and had to pay 32.00 for it and wad rolled I have to pay any time I need it. It was always done for free for her. She is my sister and when I explained too her she said that was not right since she paid for it when she bought the tires and it was too keep the light sensor from coming on. More
The oil change was easy to get a reservation, quick and very friendly. I use to get a free car wash did not this time. very friendly. I use to get a free car wash did not this time. More
Other than an hour and 15 minutes to complete oil change and rotate tires all fine and would rather be able to call for a set appointment vs coming in and chance getting in and rotate tires all fine and would rather be able to call for a set appointment vs coming in and chance getting in More
The service staff really went the extra mile to get me replacement keys quickly. They avoided a long back order by getting a set from another dealership. I also appreciated the regular, swift, and courteo replacement keys quickly. They avoided a long back order by getting a set from another dealership. I also appreciated the regular, swift, and courteous communication More
In and out fast service!!! Love the net check in app easy to use when we need service done to our suv and friendly staff to use when we need service done to our suv and friendly staff More
Our experience with the service department this past Saturday was good. Customer service, friendliness and quality of work were good as well. We will continue to have our van serviced at Westtown Ford. Saturday was good. Customer service, friendliness and quality of work were good as well. We will continue to have our van serviced at Westtown Ford. More
Outstanding service department. Got my pickup serviced today, as always it was as clean after service as it was before it went in. Before Jeremy handed me the keys he wiped down the steering wheel and all today, as always it was as clean after service as it was before it went in. Before Jeremy handed me the keys he wiped down the steering wheel and all door handles. In this Covic-19 time's you cant be to careful. Good job gentlemen. More
The service department was very helpful in an initial visit with a used truck I had purchased. They also initiated an estimate for proposed future work items, which I will work from... visit with a used truck I had purchased. They also initiated an estimate for proposed future work items, which I will work from... More
Great people and a great dealership. Everyone has always been very friendly and very helpful, and we really appreciate it. We’re very thankful they let us use a loaner car while our Ford Fusion is getting f been very friendly and very helpful, and we really appreciate it. We’re very thankful they let us use a loaner car while our Ford Fusion is getting fixed. Jeremy is a great service rep too. More