Westown Ford Lincoln - Service Center
Jacksonville, IL
910 Reviews of Westown Ford Lincoln - Service Center
I Love Westown Ford. We have bought many vehicles there. Wouldn’t go anyplace else. When we are looking for a new car we know that Wade Muller will find us the perfect vehicle. We have never been disappoint Wouldn’t go anyplace else. When we are looking for a new car we know that Wade Muller will find us the perfect vehicle. We have never been disappointed. More
Very courteous when inquiring what service is needed on the vehicle. Check to see if waiting to car and estimate on how long wait. Service man explains all work done and suggestions with printout on what the vehicle. Check to see if waiting to car and estimate on how long wait. Service man explains all work done and suggestions with printout on what needed in near future. More
They fixed the problem on 3rd trip its working fine vicki l went above and beyond to make us happy she will be y I stay with Ford as long as she works there ill buy there vicki l went above and beyond to make us happy she will be y I stay with Ford as long as she works there ill buy there More
Exceptional service! Everything was explained as to planned work and services to be performed. Fast turn around. Repair complete and vehicle was delivered clean and ready to go. planned work and services to be performed. Fast turn around. Repair complete and vehicle was delivered clean and ready to go. More
I don’t understand the policy regarding appointments for car servicing. I went on Tuesday and was told that they couldn’t service my car until the next day. I arrived at 8:30am and again I was told to come car servicing. I went on Tuesday and was told that they couldn’t service my car until the next day. I arrived at 8:30am and again I was told to come back at 2:30pm . Isn’t that a form of booking an appointment? I came back at 2:30 and my car was serviced. My point is that I made 3 separate trips to Westown for services. No complaints about the quality of service, I am very satisfied with it. Just a little puzzled about the booking More
Driver’s side seat wouldn’t move back and oil light was on on the dash and needed to be removed. Took a few minutes, no charge and a coupon for free car wash! on on the dash and needed to be removed. Took a few minutes, no charge and a coupon for free car wash! More
The representative both in parts dept an customer service as well as cashier were very good an knew an done exactly what was required to accomplish the job. as well as cashier were very good an knew an done exactly what was required to accomplish the job. More
Very quick and reliable service an quick mounting an checking all the areas requested plus good cost value for service and work pre form ed checking all the areas requested plus good cost value for service and work pre form ed More
Is a great place to do business, friendly and knowledgeable staff, also like the net check in app that they have to check in routine maintenance knowledgeable staff, also like the net check in app that they have to check in routine maintenance More
All went as planned was very timely and reasonable price friendly people , shuttle service is very convenient so you don’t have to wait around friendly people , shuttle service is very convenient so you don’t have to wait around More