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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
910 Reviews

910 Reviews of Westown Ford Lincoln - Service Center

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April 24, 2021

I Love Westown Ford. We have bought many vehicles there. Wouldn’t go anyplace else. When we are looking for a new car we know that Wade Muller will find us the perfect vehicle. We have never been disappoint More

by corlas07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese, Chris Meyer, Anthony McGee
April 23, 2021

Very courteous when inquiring what service is needed on the vehicle. Check to see if waiting to car and estimate on how long wait. Service man explains all work done and suggestions with printout on what More

by Sandra Lockhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

They fixed the problem on 3rd trip its working fine vicki l went above and beyond to make us happy she will be y I stay with Ford as long as she works there ill buy there More

by emichaels76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki l
April 21, 2021

Exceptional service! Everything was explained as to planned work and services to be performed. Fast turn around. Repair complete and vehicle was delivered clean and ready to go. More

by ralphtucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

I don’t understand the policy regarding appointments for car servicing. I went on Tuesday and was told that they couldn’t service my car until the next day. I arrived at 8:30am and again I was told to come More

by Dude Wildrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2021

Driver’s side seat wouldn’t move back and oil light was on on the dash and needed to be removed. Took a few minutes, no charge and a coupon for free car wash! More

by codydmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
April 14, 2021

The representative both in parts dept an customer service as well as cashier were very good an knew an done exactly what was required to accomplish the job. More

by fredscorpio2003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Very quick and reliable service an quick mounting an checking all the areas requested plus good cost value for service and work pre form ed More

by fredscorpio2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Is a great place to do business, friendly and knowledgeable staff, also like the net check in app that they have to check in routine maintenance More

by jdd1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony McGee
April 07, 2021

All went as planned was very timely and reasonable price friendly people , shuttle service is very convenient so you don’t have to wait around More

by jdd1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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