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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
910 Reviews

910 Reviews of Westown Ford Lincoln - Service Center

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May 12, 2021

Friendly staff, kept us informed of progress in replacing module when took longer than originally estimated, ready for us when we arrived at appointment time More

by wolfpack12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

I had some car trouble, and West Town Ford was very helpful, thru out the hole process. Would refer my friends and family two Westtown Ford in Jacksonville More

by mabaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese, Chris Meyer, Anthony McGee
May 03, 2021

My wife and I always have the finest experience when we visit Westown Ford-Lincoln. Everyone is very friendly and courteous, and the service is excellent. We feel very confident.about every aspect of this More

by camrdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
May 03, 2021

Love this dealership. They are excellent in their care of their customers, and are reasonably priced. I have always felt like they have my best interest in view. More

by trkruzan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021

Thus far my experience with this dealership has been good. Each person has been friendly and helpful. Their service has been good. I appreciate their explanations of what they have done to my truck and More

by tsorrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know most of their names.
May 01, 2021

The service writers at the dealership have always been so helpful and honest in answering questions that I have, which I really appreciate. They are usually able to get me in quickly and I don't have to wait More

by Rebecca Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

I am very pleased with the service I have received from the fine folks at Westown Ford. Though I am not a customer of long standing, they treat me like I'm number one! More

by gnesbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
April 29, 2021

Top quality service and kept me informed throughout the whole process. Best part about service at Westown is they do the work that needs to be done and don’t try and update you on products you don’t need. More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

The service department is one of the best micanics that knows what they are doing. I would like to say thank you guys for there honesty and knowledge THANKS AGAIN More

by kevindavis7161958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
April 26, 2021

Best dealership in the area with the best staff and service personnel this was our 5th vehicle purchase from west town Ford Jacksonville and would recommend them to anyone More

by jeremybyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade
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