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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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December 17, 2020

The service department always do a great job. The service manager, Brad Baptist, is always helpful with any problems or concerns that his customers have. Enjoy going there! More

by withee7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baptist
December 15, 2020

I am always treated very well by everyone. I am listened to and helped. They take good care of my car. I especially like the no appointment needed for an oil change More

by Kwaltrip60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufman, Nick Xamis
December 12, 2020

I have been very pleased with the service I’ve received since my purchase. Every time I came to the dealership for service the problem was taken care of at no charge. Very happy thus far. More

by Taylor49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Had my oil change done. First come first serve. Waited only 40 minutes. Maybe another 40 minutes for the service Very friendly people and in and out in very little time.Good job. More

by dllancasrer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

Ever since I purchased my new Lincoln MKC a year ago from Mikki, I have been very pleased. Nice place to do business. Thank you! More

by ncnegus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikki Galloway
December 08, 2020

Always friendly staff always going out of their way to help out. When I have questions they are more than happy to explain the issue More

by Floradennison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2020

Everything went well with my recent repair on my Ford Explorer Tailgate. Had a good conversation with the Salesmanager on possible future purchases of Truck or Car More

by sandersnil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

I called service department for my 10000 mile check/oil change. I was able to bring my car in late morning and it was done shortly after lunch.👍🏻 More

by joycepotter40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Since purchasing our vehicle 2 years ago, we get all our service at Westown Ford. They give tjmely service and go above and beyond to take care of us and our vehicle. More

by joweller54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Very friendly and they are very prompt. Things are usually finished when they say it will be done. I have been satisfied their service department. More

by rswanson26
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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