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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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January 18, 2021

This dealership always goes above and beyond in terms of customer service. Wade checked in on me to see how the car I purchased was doing and Daniel is always helpful and pleasant! More

by Chelsey V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Great service!! They always go above and beyond for their customers. Jeremy and Mikki always take great care of me. I just bought a car there last year and love it!! More

by khellerdds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikki Galloway
January 06, 2021

Amazing Customer Service.Very nice peopleGreat Prices Amazing Customer Service. Very nice people Great Prices Amazing work Full of information and knowledge Great communication skills Best place to More

by Pstucker0513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

Brad Baptist and his team are an asset to your dealership. We have never purchased a new vehicle from Westown. Due to Brad, we will. More

by Do not spam me thank you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Baptist
December 29, 2020

West own has always taken care of any problems with our vehicles in a very efficient and timely manner. Their facility is very inviting and there is a nice waiting area to use while work is being completed More

by judydavenport
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not recall the names.
December 29, 2020

Service department was friendly and did a good job of keeping me informed on parts, cost and estimated completion time. They found the part I needed and completed the work ahead of schedule. Overall go More

by bigdee75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the staff I dealt with in the shop and the office were very friendly and professional.
December 22, 2020

Had car serviced for a recall. I wanted them to look at my heated driver seat cause it’s not working, I’m not paying $175 just for them to look at the problem. Sorry! Not today!! More

by Tim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Those two young men that helped me were the nicest I have seen in the auto dept. In a while. I would give them a raise if I could More

by ritamarieroe1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I knew their names but I don't
December 21, 2020

This dealership is consistently courteous, professional and, in the service department their work is timely and pried right. They always keep me informed of the work that is recommended. Definitely one of More

by ChaplainJohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2020

Everyone was very courteous and completed service on vehicle in a timely manner! I bought tires and trying to copy for rebate of $70 I have tried to follow instructions but so far nothing! More

by lmyers2300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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