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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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February 03, 2021

My oil change visit was fine. I called ahead to get on the list for service which saved time. I will remember to use it in the future. More

by markfra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2021

Wonderful customer service friendly kind and show carrring about others when is needed ❤️👍. Keep up the good work 💯 all of you are amazing and I will recommended 💯👍 More

by Maria Rehberg
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nice and kind the men that help me taking me to Walmart for the time my car was fix. I’m very thankful for all of you
January 29, 2021

I bought my car here several years ago. They have a very friendly staff. The service department is excellent.I will always go here. Nice dealership. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2021

Was very happy with all aspects of my service visit, everything was excellent and everyone was very helpful and efficient. I was kept updated while waiting also. Maria Gregory More

by Maria and Jon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone
January 22, 2021

Daniel is just the best service advisor in the whole world. He’s just the absolute here of that dealership. I love dealing with him. More

by D-unit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2021

Always a great experience when I deal with westown ford.always friendly in the sales department. Have had a few issues in the service dept over the years but all is good now.. More

by jonteea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Xamis, Brad Reese
January 21, 2021

Glad to have a place I can trust for servicing our vehicles. I am the second generation coming there to buy vehicles and servicing them. More

by doug_kircher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

The service people were very friendly The service was timely and they always explain everything. They are very accommodating. The price is in line. Everything was satisfactory. More

by sarah_1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2021

Friendly fast service. Not impressed that I bought a Friendly fast service. Not impressed that I bought a car that had the wrong strength of battery in it. Shouldn't this have been inspected prior to s More

by icandoitbest4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2021

Extremely accommodating crew. Would not hesitate recommending them to anyone. Accomplished nothing without my approval and made sure that I understood the cost and time involved. More

by gsmcclure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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