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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
910 Reviews

910 Reviews of Westown Ford Lincoln - Service Center

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July 15, 2021

Daniel just goes above and beyond every time. I honor his expertise and knowledge the car industry. It is like Superman was reincarnated for automotive. More

by FriendlyFordBuddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
July 12, 2021

The service department people are so great very friendly and courteous every one in the store and very friendly wouldn't take our truck anywhere else to be serviced. !!! More

by Yvonne Lomelino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
July 12, 2021

Service department is very courteous, friendly and obliging , the technicians seem very qualified and capable. I have purchased two new trucks from this dealership and have never had any problems tha More

by rodcain45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
July 12, 2021

I’m always grateful to be able to get my vehicles in for service on Saturday. I work out of town during the week and Saturdays are very convenient for us. More

by mdugan@dotfoods.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Mueller , Chris Meyer
July 01, 2021

Service for a recall notice. Appointment was set quickly, actual service was completed within about 90 minutes. The staff was pleasant & everything was very quick & efficient More

by TWhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
July 01, 2021

Attentive polite caring thorough thoughtful knowledgeable excellent customer service appreciative More

by m.curless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

I like the store, very nice people. I was not happy about my last visit. Did fix my problems but still cost me $119.00. More

by Dgestphns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

The service department cares about their customers!! Always pleasant to deal with More

by Pruyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer
June 28, 2021

Tech and service manager I dealt with were great. The service manager I talked to when I went in to see what was wrong with it was not friendly at all. He rolled his eyes and acted like I had no business More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2021

It was fine I would come back nothing wrong with it More

by gramasnooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
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