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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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February 23, 2021

Went in for a quick service and was surprised at the wait time at first. Service was done in a timely manner and very efficient. Service desk gentleman was very kind and friendly. More

by GabeM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer
February 20, 2021

Quick service, good attitude, very helpful,.My car is Quick service, good attitude, very helpful,. My car is starting every time now it's a good battery . Looking for great service in the future More

by myow1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2021

This dealership is a very friendly and professional staff and they always take great care of their customers and vehicles and always there when you need them! More

by ralphandkaren1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Stelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Xamis, Brad Reese
February 17, 2021

Always good customer service, tech’s knowledgeable, service rep’s adjust for add-ons, very courteous and are able to get you in at your convenience More

by timjritzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Xamis, Brad Reese
February 17, 2021

I have had nothing but great service when using Westown Ford Lincoln dealership. The customer service is outstanding. From the front desk to the automotive techs. More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lyons
February 12, 2021

got truck in quick and finished quick. explained in detail what the problem was and how to keep it from happening again very friendly and knowledgeable More

by letrmt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

One day after having a multiple points check while driving out of town all four of my tires indicated they were low of air pressure. More

by Steve West
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Very polite and quality service I had a remote start installed on my car and it works great it really helps when it's cold out. I get to go out and get in a nice warm car of a morning More

by Ryne White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

I was very pleased with the service. People were courteous, the work was done quickly, the quality was great, the communication was good, and the price was reasonable. More

by jrush1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Simply, caring, efficient, quality, cost effective, value. The staff in sales with Wade Mueller and Jim Birdsell, Service team always is great, look forward to it. More

by kathy.hull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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