Westown Ford Lincoln - Service Center
Jacksonville, IL
835 Reviews of Westown Ford Lincoln - Service Center
Went in for an oil change - the Service Department is awesome - quick, easy! Walked my dog up to the dog park to play for a few minutes. Perfect timing - got back to dealership and my vehicle was ready awesome - quick, easy! Walked my dog up to the dog park to play for a few minutes. Perfect timing - got back to dealership and my vehicle was ready! Great service! More
The service department staff were very friendly and took care of all my needs. The appointment was very easy to schedule on the website. Much easier than calling for an appointment. care of all my needs. The appointment was very easy to schedule on the website. Much easier than calling for an appointment. More
I have always had good luck with Westown Ford from the staff from the front to the staff and the service department I cannot be more please the courtesy and professionalism of the dealership thank you staff from the front to the staff and the service department I cannot be more please the courtesy and professionalism of the dealership thank you More
Fast and efficient great service in and out no worries about checking things very nice employees will call if something need replacement before they do it about checking things very nice employees will call if something need replacement before they do it More
Overall great service. I wish an oil change didn't take an hour but not sure what you can do to streamline that. Will be back. an hour but not sure what you can do to streamline that. Will be back. More
This visit was just for a regular oilchange.I left the This visit was just for a regular oil change.I left the car and received a call promptly when it was ready.When I went to the office to pay,there was This visit was just for a regular oil change.I left the car and received a call promptly when it was ready.When I went to the office to pay,there was no charge due to points!Nice surprise 👍 More
I do like the quality of work.and the people. I will continue to come as I have always at ridings.only 1 complaint no one from the dealership wore mask except 1 from service department . again that wo continue to come as I have always at ridings.only 1 complaint no one from the dealership wore mask except 1 from service department . again that won't stop me from coming again. thanks Daniel Frye only person wearing mask. thanks Daniel More
We’re honest about my problem Documented properly in order to get my money returned on parts purchased from dealer who was not wanting to help order to get my money returned on parts purchased from dealer who was not wanting to help More
Great service with a great team. My vehicle had several issues that needed attention and they knocked it all out in one fell swoop and explained everything perfectly. Thanks again! issues that needed attention and they knocked it all out in one fell swoop and explained everything perfectly. Thanks again! More
Staff is friendly, courteous, helpful. Wait time is reasonable. The dealership is very clean. I have never had any problems with the work they have done for me. Prices are reasonable. reasonable. The dealership is very clean. I have never had any problems with the work they have done for me. Prices are reasonable. More