Westown Ford Lincoln - Service Center
Jacksonville, IL
910 Reviews of Westown Ford Lincoln - Service Center
I normally don’t like buying cars from dealerships because they are usually too pushy and aggressive. But Corey was different. He listened to me and what I wanted. I told him what I was looking for an because they are usually too pushy and aggressive. But Corey was different. He listened to me and what I wanted. I told him what I was looking for and how much I wanted to spend and he was able to accommodate me almost to my exact requirements! And on top of all that he was just cool as a glass of ice water on a hot summer day! I’ll definitely be seeing him again for my next purchase! More
I would not recommend this dealer to anyone! The service department is very rude to the customers. They will not do the work on your vehicle because the management will not make them. Very disappointed in department is very rude to the customers. They will not do the work on your vehicle because the management will not make them. Very disappointed in the lack of customer service from the top to the bottle. Avoid this dealer at all cost. More
I was involved in an accident in st Louis and was hit from behind. There were no cars available from any of the car rental places, and this dealership agreed to rent me a car so I could return to work wh from behind. There were no cars available from any of the car rental places, and this dealership agreed to rent me a car so I could return to work while the insurance adjuster was getting to my car to see what damage was done. They really went out of their way to help me. It was a lifesaver for me More
I needed a new key fob. Westown took care of it. I miss the popcorn. More words needed-to be or not to be, that is the question. the popcorn. More words needed-to be or not to be, that is the question. More
Have been going to Westown since 2008, and they have been reliable for that entire time. Nick and his folks are friendly and will work with you unlike many other dealerships. reliable for that entire time. Nick and his folks are friendly and will work with you unlike many other dealerships. More
Price of Works Package has risen drastically since last serviced. Assume part is price of oil, but appreciated special pricing for loyal return customers in the past. serviced. Assume part is price of oil, but appreciated special pricing for loyal return customers in the past. More
I called to schedule oil change and got in the same day. Very nice when I dropped off and picked up. Always love to see my sales gal, Vickie Loughary Very nice when I dropped off and picked up. Always love to see my sales gal, Vickie Loughary More
Drop off and pick very convenient to use. Maintenance couldn’t be any easier. Informed of any problems, and when ready ,called to let know it’s done. couldn’t be any easier. Informed of any problems, and when ready ,called to let know it’s done. More
Very friendly service. Very informative on what they did to my vehicle. Helped me out on something that they could not do that day. Fast service. to my vehicle. Helped me out on something that they could not do that day. Fast service. More
Service manager friendly and professional. He explained the results well. Timely service. Cashier was friendly and answered a question well. This was a positive interaction and I will be back. the results well. Timely service. Cashier was friendly and answered a question well. This was a positive interaction and I will be back. More