Westown Ford Lincoln - Service Center

I always use them for my service. They are usually quick and thorough. The price used to be reasonable but it is getting a little pricey. I hate that you cannot make appointments any longer. I work in Sprin and thorough. The price used to be reasonable but it is getting a little pricey. I hate that you cannot make appointments any longer. I work in Springfield all week and hate to waste Saturday morning sitting at the dealership since I live out of town. More

I experienced prompt, efficient, friendly, and knowledgeable service. I was able to make an appointment for the oil change and routine maintainance which was most helpful. Thank you. knowledgeable service. I was able to make an appointment for the oil change and routine maintainance which was most helpful. Thank you. More

Very nice to work with. Took car in without appointment. They were very busy but still got to me quickly, found the problem (that another dealership missed) and got it repaired in about an hour. They were very busy but still got to me quickly, found the problem (that another dealership missed) and got it repaired in about an hour. More

I had great service even though I had no appointment. There are always courteous staff, and Westown has a very nice waiting room. I would highly recommend them. There are always courteous staff, and Westown has a very nice waiting room. I would highly recommend them. More

Service was excellent as always but the price of the oil change has triple. The costs may be out of your control but not out of mine. I will start changing my own oil and doing my own maintenance from here change has triple. The costs may be out of your control but not out of mine. I will start changing my own oil and doing my own maintenance from here on out. You have a great team there but unfortunately you have priced yourselves out of my budget. Good luck and thanks for the past service. More

We took our truck in for timing issues. And not only did we have to wait a week to get an appointment. We didn't get our truck back for 2 weeks. And when we did. They busted the radiator. Which is costing we have to wait a week to get an appointment. We didn't get our truck back for 2 weeks. And when we did. They busted the radiator. Which is costing us more money to replace. And messy up the air conditioner. Which they fixed that. But not the radiator. Which was not broke or leaked when we took it in. After a 3300.00 bill I believe this was not right. More

Indont go through yours services but you ficed my car sent by Chevrolet withun a week when tbey couldn't diagnose the problem over months. sent by Chevrolet withun a week when tbey couldn't diagnose the problem over months. More

They alway get me taken care of when they say they will and I have all the confidence in the world in their work. Good people and I have all the confidence in the world in their work. Good people More

Needed new tires, the heated/cooled seats stopped working and the check engine light was on. They gave me new tires and found what was wrong with the seats and engine. They gave me an estimate, ordered the p and the check engine light was on. They gave me new tires and found what was wrong with the seats and engine. They gave me an estimate, ordered the parts and will call when I need to go back and have the parts installed. They were short handed that day, but still were able to put the tires on and find out what my other issues were. More

We have had multiple car services done at Westtown, We have had multiple car services done at Westtown, meaning oil changes and lubrication. They also are rotating the tires. We have never had a compla We have had multiple car services done at Westtown, meaning oil changes and lubrication. They also are rotating the tires. We have never had a complaint and appreciate the availability of the service managers. No problems. More