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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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April 15, 2021

Driver’s side seat wouldn’t move back and oil light was on on the dash and needed to be removed. Took a few minutes, no charge and a coupon for free car wash! More

by codydmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
April 14, 2021

The representative both in parts dept an customer service as well as cashier were very good an knew an done exactly what was required to accomplish the job. More

by fredscorpio2003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2021

Very quick and reliable service an quick mounting an checking all the areas requested plus good cost value for service and work pre form ed More

by fredscorpio2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2021

Is a great place to do business, friendly and knowledgeable staff, also like the net check in app that they have to check in routine maintenance More

by jdd1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony McGee
April 07, 2021

All went as planned was very timely and reasonable price friendly people , shuttle service is very convenient so you don’t have to wait around More

by jdd1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2021

Quick efficient customer service. My car was in for a factory recall and I had never been a customer before but was treated like a long time customer. More

by Rbtrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2021

Friendly service, fast. One issue: on initial visit - to check fluids and fill as needed. Asked about window washer fluid 2nd visit no fluid replaced. More

by d6318_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2021

Awesome and speedy service! I called over the day before & was scheduled for an oil change! My family will continue to use West Town Ford! More

by lrichard0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
March 26, 2021

Courteous, friendly and thorough. Waiting area clean. I have traded trucks with them for several years. The sales staff and managers are accommodating and knowledgeable. More

by rodcain45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Service Department always do a great job with our vehicles. Daniel, Chris and Jeremy do an awesome job and always make sure everything is done and we don’t need anything else. More

by Lifestar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
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