Westown Ford Lincoln - Service Center

The service writers at the dealership have always been so helpful and honest in answering questions that I have, which I really appreciate. They are usually able to get me in quickly and I don't have to wait helpful and honest in answering questions that I have, which I really appreciate. They are usually able to get me in quickly and I don't have to wait long to have my car serviced. They are very friendly and clearly explain what the problem is with my car, what will need to be done and give me an estimate of the total cost. Even though I didn't purchase my car there, it is my dealership of choice for service. More

I am very pleased with the service I have received from the fine folks at Westown Ford. Though I am not a customer of long standing, they treat me like I'm number one! the fine folks at Westown Ford. Though I am not a customer of long standing, they treat me like I'm number one! More

Top quality service and kept me informed throughout the whole process. Best part about service at Westown is they do the work that needs to be done and don’t try and update you on products you don’t need. whole process. Best part about service at Westown is they do the work that needs to be done and don’t try and update you on products you don’t need. More

The service department is one of the best micanics that knows what they are doing. I would like to say thank you guys for there honesty and knowledge THANKS AGAIN knows what they are doing. I would like to say thank you guys for there honesty and knowledge THANKS AGAIN More

Best dealership in the area with the best staff and service personnel this was our 5th vehicle purchase from west town Ford Jacksonville and would recommend them to anyone service personnel this was our 5th vehicle purchase from west town Ford Jacksonville and would recommend them to anyone More

I Love Westown Ford. We have bought many vehicles there. Wouldn’t go anyplace else. When we are looking for a new car we know that Wade Muller will find us the perfect vehicle. We have never been disappoint Wouldn’t go anyplace else. When we are looking for a new car we know that Wade Muller will find us the perfect vehicle. We have never been disappointed. More

Very courteous when inquiring what service is needed on the vehicle. Check to see if waiting to car and estimate on how long wait. Service man explains all work done and suggestions with printout on what the vehicle. Check to see if waiting to car and estimate on how long wait. Service man explains all work done and suggestions with printout on what needed in near future. More

They fixed the problem on 3rd trip its working fine vicki l went above and beyond to make us happy she will be y I stay with Ford as long as she works there ill buy there vicki l went above and beyond to make us happy she will be y I stay with Ford as long as she works there ill buy there More

Exceptional service! Everything was explained as to planned work and services to be performed. Fast turn around. Repair complete and vehicle was delivered clean and ready to go. planned work and services to be performed. Fast turn around. Repair complete and vehicle was delivered clean and ready to go. More

I don’t understand the policy regarding appointments for car servicing. I went on Tuesday and was told that they couldn’t service my car until the next day. I arrived at 8:30am and again I was told to come car servicing. I went on Tuesday and was told that they couldn’t service my car until the next day. I arrived at 8:30am and again I was told to come back at 2:30pm . Isn’t that a form of booking an appointment? I came back at 2:30 and my car was serviced. My point is that I made 3 separate trips to Westown for services. No complaints about the quality of service, I am very satisfied with it. Just a little puzzled about the booking More