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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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June 18, 2021

I was told it cost 2000 for battery cable I had call to check price before I brought it in it was 325 00 they need to know the cost better More

by bholy1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

As always, it was easy to set up an appointment. The crews were ready and my truck was being worked on within 10 minutes of my arrival. Service was complete and I was provided a report on the condition More

by Donk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

called and got my appointment for my recall. Made appointment at a certain time got there early didn’t have to wait very long for work to be done More

by pdeloche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

Very friendly service and ease of making appointment for work needed to be done. Friendly ride home while they worked on car. Prompt in picking us up when it was done. More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese, Chris Meyer, Anthony McGee
June 10, 2021

The service dept was Fast, polite and knowledgeable. I The service dept was Fast, polite and knowledgeable. I will use them again and would recommend them to my friends in the future. The end More

by Lslater8181
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
June 09, 2021

called them and set up an appointment.The work was done in a timely fashion. Weighted in their comfortable lounge. Everyone was very friendly and courteous. More

by bvpv88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
June 08, 2021

Westown Ford always does an excellent job of taking care of our vehicles and us. Wade makes purchasing a new vehicle an enjoyable experience. Jeremy and the guys in the service department are great to work More

by donpetefish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese
June 07, 2021

Convenient and right up the street. Wait time was a little long but overall service was good. They forgot my lug key and came right away. More

by Mz Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021

Prompt courteous service. Reasonably priced. Would highly recommend the dealership and service department. Use them for all service needs and purchases. Have both new and used vehicle from them. More

by JCRLTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
May 25, 2021

Always have been satisfied. Mr Kaufman helped me a few days ago, and was so great. All the guys have have been Thank you Pat More

by ptebow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
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