Westown Ford Lincoln - Service Center
Jacksonville, IL
836 Reviews of Westown Ford Lincoln - Service Center
Service for a recall notice. Appointment was set quickly, actual service was completed within about 90 minutes. The staff was pleasant & everything was very quick & efficient quickly, actual service was completed within about 90 minutes. The staff was pleasant & everything was very quick & efficient More
Attentive polite caring thorough thoughtful knowledgeable excellent customer service appreciative excellent customer service appreciative More
I like the store, very nice people. I was not happy about my last visit. Did fix my problems but still cost me $119.00. my last visit. Did fix my problems but still cost me $119.00. More
Tech and service manager I dealt with were great. The service manager I talked to when I went in to see what was wrong with it was not friendly at all. He rolled his eyes and acted like I had no business service manager I talked to when I went in to see what was wrong with it was not friendly at all. He rolled his eyes and acted like I had no business being in the shop. I believe his name was Jeremy. Daniel did a great job explaining everything as did the tech. More
They were fast and contacted me when it was done promptly. promptly. More
Very friendly staff. Had new tires installed car was just as clean when I got it back as it was when I dropped it off. just as clean when I got it back as it was when I dropped it off. More
Did not get everything done. They lied about why they couldn't get things done and tried to overcharge for the service. Lost a customer couldn't get things done and tried to overcharge for the service. Lost a customer More