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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

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July 27, 2021

I needed a new key fob. Westown took care of it. I miss the popcorn. More words needed-to be or not to be, that is the question. More

by proodhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
July 24, 2021

Have been going to Westown since 2008, and they have been reliable for that entire time. Nick and his folks are friendly and will work with you unlike many other dealerships. More

by Mlvlc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
July 22, 2021

Price of Works Package has risen drastically since last serviced. Assume part is price of oil, but appreciated special pricing for loyal return customers in the past. More

by karmrk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

I called to schedule oil change and got in the same day. Very nice when I dropped off and picked up. Always love to see my sales gal, Vickie Loughary More

by shspears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vicki Loughary
July 21, 2021

Drop off and pick very convenient to use. Maintenance couldn’t be any easier. Informed of any problems, and when ready ,called to let know it’s done. More

by wyttnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

Very friendly service. Very informative on what they did to my vehicle. Helped me out on something that they could not do that day. Fast service. More

by scottugljax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Service manager friendly and professional. He explained the results well. Timely service. Cashier was friendly and answered a question well. This was a positive interaction and I will be back. More

by Lnortrup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

Daniel just goes above and beyond every time. I honor his expertise and knowledge the car industry. It is like Superman was reincarnated for automotive. More

by FriendlyFordBuddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
July 12, 2021

The service department people are so great very friendly and courteous every one in the store and very friendly wouldn't take our truck anywhere else to be serviced. !!! More

by Yvonne Lomelino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
July 12, 2021

Service department is very courteous, friendly and obliging , the technicians seem very qualified and capable. I have purchased two new trucks from this dealership and have never had any problems tha More

by rodcain45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
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