Westown Ford Lincoln - Service Center
Jacksonville, IL
837 Reviews of Westown Ford Lincoln - Service Center
I had great service even though I had no appointment. There are always courteous staff, and Westown has a very nice waiting room. I would highly recommend them. There are always courteous staff, and Westown has a very nice waiting room. I would highly recommend them. More
Service was excellent as always but the price of the oil change has triple. The costs may be out of your control but not out of mine. I will start changing my own oil and doing my own maintenance from here change has triple. The costs may be out of your control but not out of mine. I will start changing my own oil and doing my own maintenance from here on out. You have a great team there but unfortunately you have priced yourselves out of my budget. Good luck and thanks for the past service. More
We took our truck in for timing issues. And not only did we have to wait a week to get an appointment. We didn't get our truck back for 2 weeks. And when we did. They busted the radiator. Which is costing we have to wait a week to get an appointment. We didn't get our truck back for 2 weeks. And when we did. They busted the radiator. Which is costing us more money to replace. And messy up the air conditioner. Which they fixed that. But not the radiator. Which was not broke or leaked when we took it in. After a 3300.00 bill I believe this was not right. More
They alway get me taken care of when they say they will and I have all the confidence in the world in their work. Good people and I have all the confidence in the world in their work. Good people More
Needed new tires, the heated/cooled seats stopped working and the check engine light was on. They gave me new tires and found what was wrong with the seats and engine. They gave me an estimate, ordered the p and the check engine light was on. They gave me new tires and found what was wrong with the seats and engine. They gave me an estimate, ordered the parts and will call when I need to go back and have the parts installed. They were short handed that day, but still were able to put the tires on and find out what my other issues were. More
We have had multiple car services done at Westtown, We have had multiple car services done at Westtown, meaning oil changes and lubrication. They also are rotating the tires. We have never had a compla We have had multiple car services done at Westtown, meaning oil changes and lubrication. They also are rotating the tires. We have never had a complaint and appreciate the availability of the service managers. No problems. More
I normally don’t like buying cars from dealerships because they are usually too pushy and aggressive. But Corey was different. He listened to me and what I wanted. I told him what I was looking for an because they are usually too pushy and aggressive. But Corey was different. He listened to me and what I wanted. I told him what I was looking for and how much I wanted to spend and he was able to accommodate me almost to my exact requirements! And on top of all that he was just cool as a glass of ice water on a hot summer day! I’ll definitely be seeing him again for my next purchase! More
I would not recommend this dealer to anyone! The service department is very rude to the customers. They will not do the work on your vehicle because the management will not make them. Very disappointed in department is very rude to the customers. They will not do the work on your vehicle because the management will not make them. Very disappointed in the lack of customer service from the top to the bottle. Avoid this dealer at all cost. More
I was involved in an accident in st Louis and was hit from behind. There were no cars available from any of the car rental places, and this dealership agreed to rent me a car so I could return to work wh from behind. There were no cars available from any of the car rental places, and this dealership agreed to rent me a car so I could return to work while the insurance adjuster was getting to my car to see what damage was done. They really went out of their way to help me. It was a lifesaver for me More