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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

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October 01, 2021

Very friendly staff and the service was fast. I will definitely be returning for future service. More

by tjtaylor2
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Great place and staff always going above and beyond to help the customers. Always keep you posted on issues More

by Floradennison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
September 27, 2021

Top rate service and treatment from Westown’s employees! I will continue to do my car business that I need with Westown Ford in Jacksonville IL. Thanks! More

by Darlin69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2021

Always receive prompt good service by the service dept. They are always able to work around my hours. More

by bwestjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2021

Every department is excellent at this dealership. Everyone is friendly and step up to accommodate your needs More

by njafarms@casscomm.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Kokinias
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Kept this person informed. Very friendly and explained issues that were wrong with my car More

by dlcrow57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver to transport this person home, Chris Meyer
September 16, 2021

I love coming into see you guys for service. Rather it be a Oil change or maintenance, I get tip top service. More

by birdking69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
September 13, 2021

I always use them for my service. They are usually quick and thorough. The price used to be reasonable but it is getting a little pricey. I hate that you cannot make appointments any longer. I work in Sprin More

by teresajo1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure who helped me.
September 11, 2021

I experienced prompt, efficient, friendly, and knowledgeable service. I was able to make an appointment for the oil change and routine maintainance which was most helpful. Thank you. More

by Nancystice01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

Very nice to work with. Took car in without appointment. They were very busy but still got to me quickly, found the problem (that another dealership missed) and got it repaired in about an hour. More

by Midwife Sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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