Westown Ford Lincoln - Service Center
Jacksonville, IL
835 Reviews of Westown Ford Lincoln - Service Center
I called in due to having no ac in my vehicle I asked if it was covered on warranty no one could tell me so I asked when i scheduled the appointment what it would cost me again no one said anything about an it was covered on warranty no one could tell me so I asked when i scheduled the appointment what it would cost me again no one said anything about any fees then i was called an told it’s ready for pick up an I owe them for the diagnostic fee I would of thought from a deal ship they would of knew the answers to most of my questions seems like I was trapped in to paying a fee an you guys knew it wasn’t covered. To begin with. I will prolly never return to Westown ford again. More
Great dealership. Service department served us quickly with a smile. Was able to have a nice conversation with Slick. Slick has sold us several vehicles. Service department served us quickly with a smile. Was able to have a nice conversation with Slick. Slick has sold us several vehicles. More
I was greeted with a smile from the service manager. I was delivered to work while the vehicle was serviced. Overall a good experience. I was delivered to work while the vehicle was serviced. Overall a good experience. More
THEY WERE EXCELLENT AS USUAL. WASNT THERE VERY LONG. TOLD ME WHAT ALL NEEDS TO BE DONE NEXT TIME WASNT THERE VERY LONG. TOLD ME WHAT ALL NEEDS TO BE DONE NEXT TIME More
Great service and support from Westown Ford! Utilizing their Net Checkin app makes it easy to set up an appointment and gauge the wait time for service. The Service Managers are helpful and cou Utilizing their Net Checkin app makes it easy to set up an appointment and gauge the wait time for service. The Service Managers are helpful and courteous and explain everything to you. Always a great experience here! More
When I called for the appt, they got me right in. I very much appreciated it. I very much appreciated it. More
I would highly recommend Westown Ford for your automotive needs. They are a pleasure to work with. They went above and beyond to help us find the right automobile. needs. They are a pleasure to work with. They went above and beyond to help us find the right automobile. More
They pay attention to details and make sure to listen when you explain about the issues you are having with your vehicle. when you explain about the issues you are having with your vehicle. More
They were courteous and worked with my time constraints. Service done quickly and called immediately when completed Service done quickly and called immediately when completed More