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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

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November 14, 2021

Service dept worked hard dealing with the aftermarket warranty company. The quality of the f wrk was good and service dept kept me updated on progress. Easy to deal with and professional More

by Duckdawdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Always have my oil changes taken care of here. I trust the work will be done correctly, first time every time. More

by leasonscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
November 08, 2021

Peter always makes sure I am well taken care of on my day of service and I appreciate it so much! More

by becky300n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Kokinias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
November 05, 2021

Quick service, pleasant people. In my case it would have been nice for them to have peaked at the engine to see if it was damaged also. I had explained that another mechanic had diagnosed a bad engine. It w More

by allenrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2021

We got in fast talked to service man the service was great and very efficient More

by carolandstan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2021

Always had a good experience people were very courteous and never pushy like some dealerships always going the extra mile to satisfy the customer . More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2021

The work is always done promptly and expertly. Every question is answered to my satisfaction. More

by pattysynder1213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2021

This dealership has the friendliest service managers they're always willing to help always courteous always prompt with the job always been satisfied with the service there More

by vbaumgart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
October 31, 2021

The service department is always friendly and has experienced people working on the vehicles. I was pleased with my last experience like the many times before. More

by angelewing95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
October 30, 2021

Great service. Great service personnel. Great communication. Great pricing. Will use again. Thanks so much More

by Mercury2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
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