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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

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December 08, 2021

I have been with you for over 20 years and intend to continue dealing with you More

by dickdrogers6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

Came in for an appointment and it was later in the afternoon Daniel had a cancellation and called and asked if I could come sooner and it worked out great! I have purchased a car from Daniel also and More

by Jhambone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2021

I had very good service. The staff was very friendly and helpful as always. Very pleased. More

by barbkaufmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

Jeremy Kaufman is amazing and he is only person I can deal with in the service department he needs a raise More

by sbaptist85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Awesome, as always! Always great customer service. Will be back, satisfied customer. Thank you very much. More

by Cjsmox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
November 24, 2021

They always do an excellent job at westown Ford at a great price and very quick service More

by jeremyandres79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
November 19, 2021

They are friendly and accommodating. When finished, they gave me a recap. Was able to get a quick appointment this time. More

by sarah_1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
November 17, 2021

They are very friendly. They do good work they always let you know if something is wrong and try to give you price before they fix it. Seems like I always have to wait every time More

by Karen Layne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
November 16, 2021

Satisfied with my service everyone was nice. Had to call back about a question I had on the coolant on the report. Not sure why they didn’t call to see if I wanted them to go ahead and add some. Heading int More

by jglossop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

I really would prefer to make an appointment to get oil changed. Not a fan of first come first served method. More

by margarethartle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
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