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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

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December 29, 2021

Looked at my truck quickly. Found problem and fixed right the first time. Friendly staff. More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
December 27, 2021

Though they were short on tech personnel and repair people, Westown squeezed me in and got me back on the road. I am very grateful to the nice staff that took care of me. More

by Gardenbecky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2021

I arrived at about 11:45 and Chris worked me into a 12:00 time slot. The service man did a fast and thorough job and they had me out in time for lunch. Thanks guys! More

by steelerfan63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer
December 23, 2021

The best dealer I’ve ever dealt with!! I bought my Mustang there 10 years ago and their service dept. Is the only ones who have ever touched it. I’m keeping it forever! More

by domer23297
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
Dec 24, 2021 -

domer23297 responded

The best dealer I've ever dealt with!! I bought my Mustang there 10 years ago and their service dept. is the only ones who have ever touched it. I'm keeping it forever! Ron O

December 20, 2021

Service department is always professional and the work is done in a timely manner also office personnel are super friendly!! More

by slmcdannald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
December 17, 2021

These guys go out of their way to take care of you in a timely fashion. They also always do a great job of keeping your vehicle clean. Highly recommended. More

by andy.phelps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
December 13, 2021

I like the Dealership of Westown in Jacksonville. Because the Sales people of Mickki Galloway & Vicki Loughery are the best of all of the Dealership's that I've dealt with. More

by timdeb0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer
December 11, 2021

Great service and attention to detail. Mechanic did an excellent job and communicated very well!!! More

by s.lashmett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
December 11, 2021

The service department got me in and out very quickly! I appreciate their quickness. The staff are very friendly! Thanks More

by romar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer
December 10, 2021

I’d had a problem with my truck they got me in right away got the parts ordered immediately and had it fixed in no time. More

by jdcoats31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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