Back

Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

Sort by
February 09, 2022

had heater problem ordered parts. worked me in to install parts heater works great now More

by willy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

Everything seems fine right now. Considering I brought it in for an oil issue I would have thought the oil would have been topped off but it was 2 quarts low, which is probably what leaked out. Other than th More

by Ma-rawlings1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
February 05, 2022

The service was quick and the service guy was friendly. The looked up my Maintainance plan to cover my services. More

by haleycrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

They were friendly and didn't get upset when I ask them to do some check that needed to be done do to the weather that was coming. They even worked me in the day before the weather was to get bad. I was on More

by rankell4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2022

The service department has been great to work with but the car I was promised was not available when I needed it. More

by dhubbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
February 01, 2022

Wonderful staff ready to help with whatever you need! Keep you informed and if problems they give you explanations and recommendations to solve the problem. All staff are respectful, polite and courte More

by kathleenblakeley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Muller, Brad Reese, Chris Meyer
January 29, 2022

All employees are friendly and helpful. I am very happy with their prompt service and the quality of their work. More

by john@cathayinternational.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2022

Great service, great people and they always take care of my vehicle needs and work around my schedule. More

by gbestudik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2022

Every one is friendly, courtesy very helpful , and your service department handy by not having to make appointmentsbut just dropping the vehicle off, am very satisfied Thk you More

by howellsteve1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
January 24, 2022

The service department did an extremely good job of getting my truck worked in and repaired while my wife was in the hospital. They took me to the hospital and picked me up from hospital when repairs w More

by gmreische
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
54
...