Back

Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

Sort by
May 18, 2022

Very nice and friendly staff. Service was good. Get you in and out as soon as they can. More

by mascookin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022

Always there to help me. Daniel and Jeremy go above and beyond to find the problem and fix it. More

by nhoward53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022

made appt for new tires and got tires on within 3 days-did not have to wait long for tires to be put on More

by letrmt
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2022

I've bought my last 2 cars from this dealership. Very nice to work with. Recently had an issue with my Lincoln and they serviced it. Kept me informed of findings, cost and actually listened to me a More

by bpratt.79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022

Great place! ! Service dept was really nice!! Wade was my salesman and he is a super great guy!! More

by bobisu
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022

They were very helpful and professional. Service management was very courteous and the work done was very good. More

by jenniferpetefish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baptist , Chris Meyer
May 04, 2022

Friendly staff and timely time to set appointment. Disappointed that the gasket around tail lights were not replaced at no charge to us as a buyer. If this is faulty due to Ford product of faulty gask More

by cbelcher1
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
April 29, 2022

They fixed my truck when Landmark couldn’t. I have confidence in Westown service department, More

by chaspine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
April 29, 2022

I like coming there you are always nice and accomidating. i enjoy sitting while my oil gets changed More

by foilesamy1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Kokinias, Chris Meyer
April 29, 2022

Friendly and took time to listen to my issue and explain their findings. Finished the repair quicker than estimated...but it was expensive! More

by fakareid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
50
...