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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

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June 10, 2022

Quick and easy. Helpful staff! My sales person also remembered me- we bought the car 6 months ago! That makes a difference! More

by rzufall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
June 07, 2022

Very friendly, did not have to wait very long to have car serviced,.they checked my tire pressure which was included and I appreciate that. I am a widow now at 76 and my husband always took care of those thi More

by joycelinson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

The staff in the service center are always very friendly and helpful. If I have a problem, they explain what needs to be done clearly and answer any questions I may have. I have never felt that they try to More

by Rebecca Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
June 03, 2022

Great, friendly service. They always find a way to get things done in a timely manner. More

by C.D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2022

They ate great group of people working at ford's. They are woundfull.great will be back. Thanks More

by Apriloldham100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

Service got me right in when I got there. Answered my question promptly. And got me done in a timely manner More

by lonergank9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
May 27, 2022

Very professional and friendly service will become back again .they done everything right the first time More

by carolmartin0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022

From Louisiana, check engine light came on, pulled into Westown and Daniel Frye got us in and on the spot ran test, ordered parts and BAM, taken care of. Great to know when you're traveling there are deal More

by kwalbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Westown was able to get me in the same day I called, determine the issue and get it my vehicle fixed and back to me. More

by melissainahurry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
May 20, 2022

As always they take care of our agency vehicles and make sure we are back on the road quickly! More

by Lifestar Ambulance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad, Chris Meyer
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