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Westown Ford Lincoln - Service Center
Jacksonville, IL
837 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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837 Reviews of Westown Ford Lincoln - Service Center
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July 05, 2022
Vicki was wonderful! Picked up and returned my car which made this a no stress oil change! Picked up and returned my car which made this a no stress oil change! More
by nau48
Verified CustomerEmployees Worked With
July 04, 2022
The service dept people were efficient and courteous. We appreciated getting our vehicle in for oil change quickly. We appreciated getting our vehicle in for oil change quickly. More
by joycemarie
Employees Worked With
July 04, 2022
Westown was great! Wade Muller was exceptional! We appreciate his expertise, and professionalism! He was extremely friendly and kind and very respectful and courteou Wade Muller was exceptional! We appreciate his expertise, and professionalism! He was extremely friendly and kind and very respectful and courteous!! Our whole experience was great! More
by dancarie2
July 04, 2022
Professional, efficient, and easy to work with. Will return for any issues related to our Ford Focus. Will return for any issues related to our Ford Focus. More
by dbd
Employees Worked With
June 30, 2022
Had a little bit of a wait but it wasn't the service shops fault, I showed up early thinking I'd get in faster. They did a great job on my Explorer! Great team working there! shops fault, I showed up early thinking I'd get in faster. They did a great job on my Explorer! Great team working there! More
by jaden80Black Explorer
June 28, 2022
Good communication and service, from scheduling through pick up they made the entire process very easy. pick up they made the entire process very easy. More
by erikdokka
June 26, 2022
The service department does not take appointments for oil changes, first come first served, after driving 30 miles told I'd have a 4 hour wait before they could begin the service. Not the 1st time this has h changes, first come first served, after driving 30 miles told I'd have a 4 hour wait before they could begin the service. Not the 1st time this has happened but rest assured it is the last time, I will be going to another dealership for all my service work. More
by Haymaker62092
June 25, 2022
Service department has always been courteous and respectful no matter how big of a problem or just answering a simple question. I highly recommend them. Every time you walk into the dealership, respectful no matter how big of a problem or just answering a simple question. I highly recommend them. Every time you walk into the dealership, you are greeted and ask how they can help. Westown Ford is the best around! More
by kathleenblakeley
June 21, 2022
It is always nice to come in Saturday morning without and appointment and get the oil change done. Since COVID and the loss of my husband and dad. It is helpful to not have to remember to make an appointment appointment and get the oil change done. Since COVID and the loss of my husband and dad. It is helpful to not have to remember to make an appointment! The staff is always so friendly and supportive of me! More
by fiercePierce
Employees Worked With
Other Employees :
Can’t even remember her name but she had a beautiful black dress with sunflowers on it. She was helpful in ringing up my sales and giving me a receipt!
June 18, 2022
The Great service department got my truck in and fixed fast there was great communication very friendly fast there was great communication very friendly More
by Ashbow74
