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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

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August 16, 2022

Very good what they do just don't give up on them. Always have my oil change there. More

by davis.annette1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
4.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Reese, Chris Meyer
August 12, 2022

They keep you informed of all you car need to have done to it now and near future More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2022

Very personal caring people got my vehicle in quickly and performed a great job! Would definitely recommend this place to a family members as well as friends. More

by Michaelmelton1345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2022 -

Michaelmelton1345 responded

Great place to do business!!!

Aug 06, 2022 -

Michaelmelton1345 responded

Very Happy with the service and sales staff. The management is outstanding!!!

August 05, 2022

Very good service , the work was done in a timely manner and the service people were very friendly More

by forestr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

Everyone was nice and courteous. I made my appointment and got in at a reasonable time and didn’t have to wait for the service. The waiting room was nice and clean and water was avai More

by kitty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2022

Very friendly and curiosity and helpful, when ever u need a car they are there to help with their smiles laughter and jokes More

by shawberta2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Mueller , Brad Reese, Chris Meyer, Anthony McGee
July 26, 2022

Very helpful staff. Fixed my maintenance issue and I’m thankful for their help! Will return for service! More

by lblowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2022

I got good, fast service & the service manager is very friendly & easy to work with. More

by barbkaufmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

Always a pleasant experience at Westown. Was a little surprised at the price increase. I understand the need, but wow it was a shock. More

by becky300n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Kokinias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2022

This dealership was very helpful with my car service and maintenance and will continue using this dealership. More

by conan.81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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