Back

Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

Sort by
September 04, 2022

Best dealership. Would go anywhere else. They are always there when you need them. They always go above the bar to help a customer More

by ncorlas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baptist
September 02, 2022

Prompt and courtesies. Jeremy and Daniel great to talk too. Not a long wait for service. More

by pat-jaso-54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

They told me my engine needed replaced. I took my vehicle to another Certified Ford mechanic snd he fixed the problem. The engine was completely fine. I feel cheated and taken advantage of More

by Buster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Frye
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thank you. Thanks. More

by tensobsessed
Customer Service
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

Job well done keep up the good work. The place was clean as usual and very friendly More

by bdearing24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2022

The oil change price is way too expensive now and the next day I had to put air in all my tires. So for $83 I would think that at least have the right air pressure in my tires More

by drajincathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Frye
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

Westown is full of pleasant, accommodating staff. They provide great, dependable service. The Works Package is thorough and helpful. More

by dianedarnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2022

Had an emergency with car. They were booking over a week out. I left car (no brakes) and they were able to look at it sooner and order part! They got me back on road in a week. More

by Laurye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

They did a great job keeping me informed on the progress of the service on the vehicle. More

by nina04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2022

Saturday oil changes are great. Thanks for offering this service. Continue to provide great service. Thank you. More

by tensobsessed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
46
...