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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

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March 08, 2023

The level of service and professionalism is the best I have ever experienced. Thank you! More

by carolhajek1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicki Loughary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2023

Have been doing business here for years , service is always top notch and staff is friendly and knowledgeable More

by jdd1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2023

Took my old 2002 Truck that was way out of alignment and straightened it right up. Drives perfect! Fast, friendly, intelligent staff as well! Thank you and i will be back and spread the word! More

by Chum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Office Staff were so friendly too!
March 06, 2023

Sales and service are excellent. Service department always explains everything and things are fixed in a timely manner. More

by njafarms@casscomm.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Kokinias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2023

Very fast service. The scheduling was easy, took care of my recall issue right away. Very courteous and explained what they needed to do Very well More

by Miners65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Vehicle was repaired in a timely fashion. They had a cancelation so we were notified they could get us in earlier. Repairs were a bit steep I thought. I understand it is not free and our ve More

by vhoenes67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Daniel fought hard with my warranty company to get my car fixed for about two months & finally got it taken care of! Then the same day I got my car back I was still having issues, I brought my car back and D More

by Bianka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2023

Great place for purchases and service! However, the waiting area could use some reading material and choice of a couple of TV channels for viewing. More

by Midwest Farmer’s Daughter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2023

Kevin went above and beyond to make us a great car deal for my daughter. I cannot express enough how much I appreciate Kevin and his service. I recommend if your in central Illinois come to Westown Ford an More

by chipster5261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2023

Daniel is the best. Always remembers me. Makes doing service business so much easier. Choose to buy Ford only for Westtown’s service Dept. More

by jllrn98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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