Back

Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

Sort by
April 14, 2023

Always caring, helpful, thorough, professional. When it's service time, I know I can count on the Westown Ford Lincoln family. God's blessings on you all. More

by Jack Hull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wade Muller, Sierra Daniels
Apr 14, 2023 -

Westown Ford Lincoln responded

Thank you so much for being a part of our Westown Family! We appreciate your business Jack!

April 13, 2023

My tire pressure indicated low so I took it in to be checked. I had a nail in one tire, and they quickly fixed it and I was on my way again. More

by nrhoades49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2023

They have a good reputation for quality sales people and service. Happy to.be treated well. More

by kxamis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk, driver
April 11, 2023

I’ve done business with Westown Ford for several years now. I fully trust them to take care of any needs my Ford truck requires. More

by larrymoore11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baptist (excellent employee)
April 08, 2023

Very professionally handled. Been going there for several years.I will be a repeat customer. More

by Rsblake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Great Service. Repair on car was fast and done well. Car locks are back working. Than You More

by davelb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

Efficient-friendly-accommodating to customer-excellent car service and problem or maintenance not performed as promised, never any bring back issues unless customer knows in advance. More

by drobi253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey, salesman, Sierra Daniels
March 31, 2023

Service staff is extremely rude and unhelpful. We took our vehicle for the same issue 4 different times and it was never fixed and they charged us for a part my car never needed. More

by Diagarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Frye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

It was a good experience to have done business with you folks at West town in Jack son ville. More

by ggoetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

Called , they got me in at a time that worked out , fast turnaround time, did a good job More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
36
...