Westown Ford Lincoln - Service Center
Jacksonville, IL
837 Reviews of Westown Ford Lincoln - Service Center
They were amazing on working with me! i had more than a couple issues and they got me out of the shop in less then 3 hours and even helped me with getting on a payment flexibility plan. i i had more than a couple issues and they got me out of the shop in less then 3 hours and even helped me with getting on a payment flexibility plan. i 100% recommend this place for any ford fixing More
Always great customer service, whether sale,finance,office,or service department! I waited for an oil change and was finished in a timely manner with the service department keeping sale,finance,office,or service department! I waited for an oil change and was finished in a timely manner with the service department keeping me informed. More
I trust them to do the job right the first time. They do not tell you things are wrong that are not. Only issue price for oil change has increase from 19 to 100 in the past 5 year I know cost incr They do not tell you things are wrong that are not. Only issue price for oil change has increase from 19 to 100 in the past 5 year I know cost increase More
Our experience at Westown was taken above and beyond with their customer service. CC is an awesome saleswoman and we’re so happy we got to work with her on all 4 vehicles we’ve bought here in the last year. their customer service. CC is an awesome saleswoman and we’re so happy we got to work with her on all 4 vehicles we’ve bought here in the last year. She helped us find reliable vehicles for both of our daughters and put us in the truck we needed. CC and Kevin took an unforeseen situation and handled it with the utmost care and made it right by far better and faster than any dealership we’ve ever purchased from. We will definitely shop here again and would highly recommend CC for your car buying Needs! More
Very knowledgeable staff, timely appt, work done quickly. I will use them again. Answered all I will use them again. Answered all More
The serve manager explained what was to done and how long it would take. All in all it took less time. It went Great! long it would take. All in all it took less time. It went Great! More
Kept me well informed and updated plus the same day service was helpful without appointment service was helpful without appointment More
We always are able to get an appointment within a week or less. The work is done while we wait and in a reasonable amount of time. Everyone is very courteous and explains what has been done to our car. less. The work is done while we wait and in a reasonable amount of time. Everyone is very courteous and explains what has been done to our car. More
Staff are friendly and professional! What more can I say. Very pleased with their performance. What more can I say. Very pleased with their performance. More
Westown ford has a very friendly staff and there service departments is great especially daniel at the desk departments is great especially daniel at the desk More