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Westown Ford Lincoln - Service Center
Jacksonville, IL
837 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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837 Reviews of Westown Ford Lincoln - Service Center
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May 23, 2023
Called about a recall, the part hard to be ordered. Jeremy called the next day & said the part was in! He scheduled me on a day that was most convenient for me. I called the day before & asked if th Jeremy called the next day & said the part was in! He scheduled me on a day that was most convenient for me. I called the day before & asked if they could change my oil while I was there, he said “absolutely”! My appointment was under an hour. The waiting room, although convenient, was definitely dated but I was thankful for it since I came from out of town. I appreciate the convenience & excellent customer service. Thank you! More
by randik67
Verified CustomerEmployees Worked With
May 16, 2023
Great people. Excellent service. All the people at WT are friendly and wanting to help. Excellent service. All the people at WT are friendly and wanting to help. More
by smessamore
Employees Worked With
May 16, 2023
Very cordial and very thorougb. Definitely recommend this service center for future oil changes and tire rotations Definitely recommend this service center for future oil changes and tire rotations More
by john.allen
May 09, 2023
Wow this kid goes above and beyond. Just the most attractive, compassionate, caring, sweet individual. Wow is all I can say. W O W. Just the most attractive, compassionate, caring, sweet individual. Wow is all I can say. W O W. More
by D-unit
Employees Worked With
May 09, 2023
Always helpful and usually very quick service. They're very professional and explain in detail what they did to your car They're very professional and explain in detail what they did to your car More
by dion_cole1975
May 07, 2023
I feel like they are honest and do the best to please the customer. Everyone is friendly. customer. Everyone is friendly. More
by elaynewillis
Employees Worked With
May 07, 2023
Courteous, always willing to assist with any needs that we have. They are wonderful. we have bought three vehicles now at this dealership thank you Wes and Vickie for all you do you’re great. we have. They are wonderful. we have bought three vehicles now at this dealership thank you Wes and Vickie for all you do you’re great. More
by jessie170
May 06, 2023
Excellent attention to details. Daniel is an assert to ur business. He kept in contact and cured my ussue Daniel is an assert to ur business. He kept in contact and cured my ussue More
by long2
Employees Worked With
May 02, 2023
I spoke with Jeremy when I brought my car in to be checked out. He was very pleasant and explained the problem so I could understand it. checked out. He was very pleasant and explained the problem so I could understand it. More
by miracle-chip
May 01, 2023
Explained in detail the repair work that was done. Also gave an estimate on future repair. Very pleasant people. Also gave an estimate on future repair. Very pleasant people. More
by miracle-chip
