Westown Ford Lincoln - Service Center
Jacksonville, IL
970 Reviews of Westown Ford Lincoln - Service Center
Good service. Don’t really care for how the pick up and payment process is. Would rather be able to talk with service department at pick up incase there is an issu Don’t really care for how the pick up and payment process is. Would rather be able to talk with service department at pick up incase there is an issue. The office people don’t really know what is going on with the vehicle, they just collect payment and give you the keys. Just seems a little impersonal to me. More
Westown is a great place to buy a car and/or get it serviced. Fast, Friendly, efficient & expert service. serviced. Fast, Friendly, efficient & expert service. More
No hassles, listen to what you have to say and fixes the problem. Better then any other service shop problem. Better then any other service shop More
Professional scripted operations and very courtesy it’s all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. all good. However it’s gave me no choices in repairs/replacements it’s very expensive to do business with the dealerships. More
I drive from another city, had scheduled appointment. Upon arrival few minutes late. No problem, wrote up work order took my keys and BAM performed the scheduled service. After completion explained all t Upon arrival few minutes late. No problem, wrote up work order took my keys and BAM performed the scheduled service. After completion explained all that was done on work order. I was back in my Ford vehicle and on my way home. Flawless event! More
Last minute quick action that left us very satisfied. Thank you so much for all the help. Thank you so much for all the help. More
Most of the staff are wonderful. I have been a loyal customer at westown for last 11 years. I have been a loyal customer at westown for last 11 years. More
Always great service and very personable and great team They always ask questions to be sure I am satisfied! They always ask questions to be sure I am satisfied! More
Great job! Very friendly and personable staff! Great communication! They always answer any questions I have about my vehicles! Very friendly and personable staff! Great communication! They always answer any questions I have about my vehicles! More
My service experience was fast and friendly. They were on time and got done what was needed. They were on time and got done what was needed. More