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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
832 Reviews

832 Reviews of Westown Ford Lincoln - Service Center

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October 25, 2024

We bought our Ford Explorer through Zander at Westown Ford. He was great to work with. Give him a call if you need a vehicle. More

by jgdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander Ayton
October 23, 2024

I’m not sure who Jeremy is however Brad has helped me many times abd is a great advocate for customers needing services. More

by donlx90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

Service department was able to work my completely disabled vehicle in and within 3 days repair and return it to me. Excellent. More

by Jack Hull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Always easy to schedule and quality service. Big thanks to Cory for helping me with the scheduling and Michael for making it simple with dropping it off and getting everything needed done. More

by bbettis65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael 5 stars
October 17, 2024

Great dealer nice people drive my truck around and pull it right up to me. Very nice thanks west town ford More

by mitchell277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

I was very pleased with the service I received from westown Ford, I will be using them in the future. More

by rjoe60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Great customer service and great personnel and they always take care of our vehicles needs More

by gbestudik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

I had a possible slow leak in one of my tires. Daniel was able to fit me in quickly and take care of the problem. More

by jfrye33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

All good good people all. All all all all all all all all good allgood More

by bishopjerry431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Bought this years back, very satisfied with the repair work that was done, greatly appreciated. More

by Chico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.