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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

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August 14, 2023

Very prompt and the service for our recalls was done as I waited. They are a exceptional service department and are always courteous and friendly. More

by cfd8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

I’m always impressed with the prompt friendly service I receive when I take my Ford Explorer and Ford Ranger n to Westown Ford. More

by ltbork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

I got a low tire pressure warning. They took my truck in right away and fixed it. They found a nail in the tire. The service was speedy. More

by jfrye33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

The service team is always willing to help me! ! I wouldn’t go anywhere else!! More

by duwest_55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Great service and communication. Very happy with the work they did. They were also very quick. More

by c_gerard32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wade Muller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

They got my car in right away, and it was delivered to me T work. More

by darla1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2023

They are a great dealership to go to for your auto needs. Give them a try More

by Rothjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Sorry, I don’t know who Daniel Frye is. If he was my mechanic. Then I would give him five stars. I do rate Jeremy Kaufmann and Brad Baptist five stars as well!! More

by Jbug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Baptist
July 31, 2023

Great,friendly customer service. Cars running like new again. Had the patience to wait for me. More

by njescamilla508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Mr. Frye was good about getting me in sooner than later. Very friendly consumer service. More

by jfrye33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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