Westown Ford Lincoln - Service Center
Jacksonville, IL
837 Reviews of Westown Ford Lincoln - Service Center
The staff were professional and friendly. I will schedule my next service at this dealership. I will schedule my next service at this dealership. More
Service department took very good care of us. Had an appointment for a recall repair and they were able to also complete a service and fix an issue we were having with auto start/ stop. Had an appointment for a recall repair and they were able to also complete a service and fix an issue we were having with auto start/ stop. More
Always helpful, efficient, and able to get in anytime I’ve tried. Westown always works for me! I’ve tried. Westown always works for me! More
They did a amazing job with my tires and I would recommend them to anyone. recommend them to anyone. More
Friendly and courteous. Diagnosed, ordered parts finished repairs in a timely manner..very satisfied with work . Diagnosed, ordered parts finished repairs in a timely manner..very satisfied with work . More
Courteous, professional and genuinely Customer Centered! They are now my “go to” place for service. More importantly - when I go shopping for my next truck, it will be with Westown Ford! They are now my “go to” place for service. More importantly - when I go shopping for my next truck, it will be with Westown Ford! More
This visit went well, but I have had issues in the past with this service center. For example, once they reported that the tread level on my tires was all "OK" after the previous visit had noted that the with this service center. For example, once they reported that the tread level on my tires was all "OK" after the previous visit had noted that the tread was getting iffy, so I basically caught the tech lying about checking the tread and had someone else repeat that part of the inspection (guess what: tire tread was even more iffy). I think they have made an effort to improve service since that visit, and I trust this service center more than any other place in town. I still ask a lot of follow-up questions, since I know that every now and then you get a tech who isn't quite as diligent. More
The service writet was friendluy, and courteous, also very good on keeping me informed regarding status of service very good on keeping me informed regarding status of service More
Jeremy and Westown has nothing super to me and my family throughout several yrs but I sure wish ford kept making cars again the focus and fusion are great cars throughout several yrs but I sure wish ford kept making cars again the focus and fusion are great cars More