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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
837 Reviews

837 Reviews of Westown Ford Lincoln - Service Center

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November 25, 2023

I was treated really good and would definitely come back again. The service crew was very knowledgeable and pin pointed my vehicle problem! More

by tdrichard91
Recommend Dealer
Yes
November 24, 2023

Great service friendly Okay ? ? Very friendly Okay ?? They excel Okay ?? Yeah Yeah More

by debbieromano63
Recommend Dealer
Yes
Employees Worked With
Don't remembet
November 24, 2023

Everyone at Westown Ford were great to work with! Cory was super patient, answered all my questions and followed through with all apprehensions. More

by Oliviaraya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Grinkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cierra Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Great place Awesome staff,great service,great atmosphere Very pleasant and ensuring Awesome ppl to talk to More

by Shawberta23
Recommend Dealer
Yes
Employees Worked With
Mike
November 15, 2023

It is always a pleasure meeting their staff which are always polite and helpful when you purchase a car or have routine maintenance. More

by bmbollero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

They were polite and didn’t keep you waiting a long time and waiting is nice More

by dmonroe6005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

Brought my Ford Sport Trac in for service to have oil changed and shocks replaced and left the vehicle there a month and the shocks never got changed!! More

by tal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

Left greasy hand prints on both the driver and passenger headliner very un professional will never go back More

by coreylindsey44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Frye
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2023

Nick is a wonderful manager! I always recommend him. I’ve bought two vehicles there. More

by turnerkreogertracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIck Xamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2023

Technicians did a great job on my alignment and were professional! Thank you westown ford! More

by amye10816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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