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Westown Ford Lincoln - Service Center

Jacksonville, IL

4.6
835 Reviews

835 Reviews of Westown Ford Lincoln - Service Center

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January 15, 2024

They are trying to fix my explorer Service is working on fixing Explorer has issues with seat heater and driver seat not moving More

by thefixhairsalon
Recommend Dealer
Yes
Employees Worked With
Jeremy
January 15, 2024

They were quick and efficient in getting my car back to me! They called and explained everything!!! More

by CAMPBELLS250
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann
January 15, 2024

Great, got done what was needed Jim and Wade are always very helpful and supportive, will continue to deal at dealership More

by rlhatcher
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
January 15, 2024

Greeted me as I walked in the door and led me to the mechanics area where I needed to go More

by gilmore.taylor
Recommend Dealer
Yes
December 11, 2023

The service section was very friendly, they asked questions about my vehicle issues. They scheduled my appointment and fixed the problem. More

by tdrichard91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin MacKenzie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Birdsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2023

Made my appointment for a repair to our Escape everyone I talked to during that was helpful and courteous. During the appointment the mechanic came over and let me know what the issue with the car was and wh More

by Randy Hostetler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Excellent. They give me personal service every time. Vicki Loughary is the best salesperson ever. She's the reason I'm there. More

by lgalloway59
Recommend Dealer
Yes
December 09, 2023

Daniel was a great help. Service Dept. made the necessary repair to our vehicle in a short time and it has performed flawlessly since returning. very satisfied. More

by wdcole1
Recommend Dealer
Yes
Employees Worked With
Daniel Frye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Frye
December 09, 2023

Family taking care of friends ? ? Excellent,great, superb, more than just good, very well done More

by sheyer11
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Kaufmann
December 09, 2023

I received great service and everyone was very nice. Jeremy explained everything to me and the technician fixed my problem. More

by Mlmcqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Kaufmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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